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  1.    16 Mar 2017 #81
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    Quote Originally Posted by alexanderjkm View Post
    Should we wait on what Superfly has to say with the commands or just go on with what you linked?
    Perhaps you could try the suggestions for cleaning I gave you. Once the system is clean, we can get it back in shape.

    Here's one way to get the definitions updated in MBAM without the uninstall/reinstall (from one of the links I gave you above):
    Another way to get the most current database definitions if you're having problems updating, is to install MBAM on a clean computer, launch the program, update through MBAM's interface, copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.
    I'd like to see a clean custom (full) scan with MBAM.
      My ComputerSystem Spec
  2.    16 Mar 2017 #82
    Join Date : Mar 2017
    Posts : 21
    Windows 10

    Not really wanna mess with another computer. Sure, I'll do it, but I would like to try the uninstall/reinstall way first.

    Do I follow what you said in #76 under
    -RE: MBAM. Please see this page for instructions to get a clean uninstall.
    Or what should I do now?
      My ComputerSystem Spec
  3.    16 Mar 2017 #83
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    Quote Originally Posted by alexanderjkm View Post
    Not really wanna mess with another computer. Sure, I'll do it, but I would like to try the uninstall/reinstall way first.

    Do I follow what you said in #76 under

    Or what should I do now?
    Yes, sure, if you'd like to just do the uninstall/reinstall way - read that through first, and then again as you do the clean uninstall.
    But run the ADWCleaner "clean", reboot, reset Chrome, run JRT, reboot, and then do the MBAM uninstall.
      My ComputerSystem Spec
  4.    17 Mar 2017 #84
    Join Date : Mar 2017
    Posts : 21
    Windows 10

    Sorry for the late reply, I've been blocked out of my pc, couldn't sign in by no means.
    Eventually it signed me in but a windows notification told me that windows couldn't connect to SNES or SENS service or something like that. I'm in the state where I can't open any files, when i click on the cortana bar it just doesn't open it and doesn't detect any internet cable connected, doesn't even show the network icon down in the right corner.

    All this happened after I ran the ADWCleaner "clean" and i rebooted. When i signed in, I was greeted with what you just read above.

    I'm writing the reply from my laptop.

    Any ideas?
      My ComputerSystem Spec
  5.    17 Mar 2017 #85
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    Quote Originally Posted by alexanderjkm View Post
    Sorry for the late reply, I've been blocked out of my pc, couldn't sign in by no means.
    Eventually it signed me in but a windows notification told me that windows couldn't connect to SNES or SENS service or something like that. I'm in the state where I can't open any files, when i click on the cortana bar it just doesn't open it and doesn't detect any internet cable connected, doesn't even show the network icon down in the right corner.

    All this happened after I ran the ADWCleaner "clean" and i rebooted. When i signed in, I was greeted with what you just read above.

    I'm writing the reply from my laptop.

    Any ideas?
    That's the SENS - System Event Notification Service.

    Let's try the repair install using an in-place upgrade to get your system in shape.
    You'll need to use your laptop to download the most current Windows ISO, then either burn it to a DVD or mount it, and copy everything over to a USB stick drive. You run setup.exe from within the W10 operating system; you do not boot the system to the media you just created. This will do an in-place repair to the operating system, while retaining all your programs and personal files. The tutorial is here:

    Repair Install Windows 10 with an In-place Upgrade

    Please ask any questions before proceeding.
      My ComputerSystem Spec
  6.    17 Mar 2017 #86
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    ISO download
    You'll want to select the option to download for another computer

    https://www.microsoft.com/en-us/soft...load/windows10

    Click image for larger version. 

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      My ComputerSystem Spec
  7.    17 Mar 2017 #87
    Join Date : Mar 2017
    Posts : 21
    Windows 10

    Okay, I have some questions.
    First: Is this going to delete all my files? (Obvious question)
    I saw in the tutorial there are 2 options: refresh and reset.
    Which one are we going for here? I don't have anything against the reset option since I do not have any photos or personal stuff like that, so if you think it's worth to do we could go for that.

    Second: Will I need another Windows 10 license key?
    What I did when I installed windows 10 on my pc, I downloaded the ISO, put the setup on a USB Stick, and booted from it on my pc. After that I bought a license key online and I activated it.

    I'm understanding we won't be booting from it so that might not be the case.
      My ComputerSystem Spec
  8.    17 Mar 2017 #88
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    Quote Originally Posted by alexanderjkm View Post
    Okay, I have some questions.
    First: Is this going to delete all my files? (Obvious question)
    If we do the in-place upgrade for the repair install, all your programs and personal files will remain.

    Quote Originally Posted by alexanderjkm View Post
    I saw in the tutorial there are 2 options: refresh and reset.
    Which one are we going for here?
    Neither.


    Quote Originally Posted by alexanderjkm View Post
    I don't have anything against the reset option since I do not have any photos or personal stuff like that, so if you think it's worth to do we could go for that.
    If you would rather do this, and you have no problem losing any personal data on the system, and you don't mind reinstalling your programs, then you could do a reset or refresh. But that is not what I was suggesting.

    Look at the video, starting at about 3:00, and you will see how to do a repair install using an in-place upgrade. Now, this requires you being able to get to the flash drive or DVD of the new ISO you've made. If you are still having difficulty doing anything in your computer, we perhaps can get to some things using Task Manager. Please let me know how the system is functioning right now.

    Quote Originally Posted by alexanderjkm View Post
    Second: Will I need another Windows 10 license key?
    No. You install without putting in a license key. Once a system has had W10 installed and activated, your digital activation is stored on the MS servers, and so your system will activate without a key. The only time you will have a problem is if you install a different version of W10 (Home vs. Pro).


    Quote Originally Posted by alexanderjkm View Post
    What I did when I installed windows 10 on my pc, I downloaded the ISO, put the setup on a USB Stick, and booted from it on my pc. After that I bought a license key online and I activated it.

    I'm understanding we won't be booting from it so that might not be the case.
    No, we need to run setup.exe from within the W10 operating system running on your computer.
      My ComputerSystem Spec
  9.    17 Mar 2017 #89
    Join Date : Mar 2017
    Posts : 21
    Windows 10

    Oh, wow. Sorry, I didn't read the guide at all, just the info-box at the top of the page.

    I think I understand now, instead of booting in the usb and installing we are opening the setup itself from within the computer.
    Am I right?

    Huh, seems like I couldn't get the computer to open the USB. I'm afraid the File Explorer isn't working. So perhaps we could try the Task Manager way.

    In fact, I would really like installing it new and clean. My hard drive was getting full and there's always that nice, fresh feel to it.
    So you're saying we could like completely wipe the old version and just install a new one without me having to buy another license key?

    Just for the record: I'm running/was running Windows 10 Pro.
      My ComputerSystem Spec
  10.    17 Mar 2017 #90
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    Quote Originally Posted by alexanderjkm View Post
    Oh, wow. Sorry, I didn't read the guide at all, just the info-box at the top of the page.

    I think I understand now, instead of booting in the usb and installing we are opening the setup itself from within the computer.
    Am I right?
    Exactly!

    Quote Originally Posted by alexanderjkm View Post
    Huh, seems like I couldn't get the computer to open the USB. I'm afraid the File Explorer isn't working. So perhaps we could try the Task Manager way.

    In fact, I would really like installing it new and clean. My hard drive was getting full and there's always that nice, fresh feel to it.
    So you're saying we could like completely wipe the old version and just install a new one without me having to buy another license key?

    Just for the record: I'm running/was running Windows 10 Pro.
    Once a system has had Windows 10 installed AND activated on it, you can reinstall/clean install W10 on it as often as you like/need, and it will auto-activate. If you would like to start fresh, then I would suggest performing a RESET. But, can you maneuver around the system enough to get there?

    If not, then boot from the USB and just reinstall from scratch.
      My ComputerSystem Spec

 
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