Windows 10: Overrun by PUP's Solved

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  1.    25 Apr 2016 #21

    Progress so far
    after a good few attempts with SuperantiSpyware/Malwarebytes, it would seem that the endless list of PUP's has very much lessoned - sometimes none are shown at all.
    I did push reset sync on one of my PC's, and now the massive list of cookies (found in superantispyware list) containing the ref to google chrome have all but disappeared.
    A scan with superantispyware now shows a multitude of cookies from edge (although I rarely use edge) - so I have changed the search engine to google.

    Will see how this goes, and report back.
      My ComputerSystem Spec


  2. Posts : 11,234
    W10Prox64
       25 Apr 2016 #22

    Skofab said: View Post
    Progress so far
    after a good few attempts with SuperantiSpyware/Malwarebytes, it would seem that the endless list of PUP's has very much lessoned - sometimes none are shown at all.
    I did push reset sync on one of my PC's, and now the massive list of cookies (found in superantispyware list) containing the ref to google chrome have all but disappeared.
    A scan with superantispyware now shows a multitude of cookies from edge (although I rarely use edge) - so I have changed the search engine to google.

    Will see how this goes, and report back.
    Good news! Did you reset *ALL* your browsers? (even the ones you don't use, but are installed on the system?)
      My ComputerSystem Spec

  3.    25 Apr 2016 #23

    Firstly, as my PC's are all on the same homegroup, I assumed that re-syncing one (in google) would do the three. (Am I right or wrong on this??)
    I can say that when one was re sync'd - I had to resign in on all three.
    The other browsers are edge which are 'switched off' any way. I will however go to the windows 7 PC and make sure that IE is 're sync'd.
    Thanks for all your help everyone and patience.
    Cheers
      My ComputerSystem Spec


  4. Posts : 11,234
    W10Prox64
       25 Apr 2016 #24

    Skofab said: View Post
    Firstly, as my PC's are all on the same homegroup, I assumed that re-syncing one (in google) would do the three. (Am I right or wrong on this??)
    I can say that when one was re sync'd - I had to resign in on all three.
    The other browsers are edge which are 'switched off' any way. I will however go to the windows 7 PC and make sure that IE is 're sync'd.
    Thanks for all your help everyone and patience.
    Cheers
    If I'm not mistaken, syncing and resetting are different. Resetting will remove all modifications to the browser and make it like a fresh/default installation. When syncing browsers that have not been reset, one could re-infect the rest.

    And, even though you don't use some (like Edge), they still exist on the system, and need to be reset, because when you get malware in the system, it targets every browser it finds, whether used or not. So, better safe than sorry. I would reset every browser: Edge, IE, Chrome, Firefox, Opera, etc. - every one that resides on all the systems.

    EDIT: Edge *AND* Internet Explorer (iexplore.exe) both reside in Windows 10.
      My ComputerSystem Spec

  5.    25 Apr 2016 #25

    Thanks simrick
    I take your point and note the subtle differences in re-sync and reset.

    I shall now have to find out how to 'reset' each browser and act accordingly.
      My ComputerSystem Spec


  6. Posts : 11,234
    W10Prox64
       25 Apr 2016 #26

    Skofab said: View Post
    Thanks simrick
    I take your point and note the subtle differences in re-sync and reset.

    I shall now have to find out how to 'reset' each browser and act accordingly.

    From my post #10
    Now that ADWCleaner has been run, my recommendation would be to completely reset Chrome, Edge, and all other existing browsers on the system, removing all extensions, and then be very careful which ones you reintroduce to the browser(s).

    You may also want to install Unchecky.

    From my post #20
    If you sync Chrome across computers, you'll need to clear that info out:
    Quick Tip: How To Delete Your Google Chrome Browser Sync Data

    Good luck, and do ask if you have any questions!
      My ComputerSystem Spec

  7.    25 Apr 2016 #27

    This is where some element of confusion lies (Difference between reset and re sync) At the bottom of google dashboard this is what I see, and have done.

    Reset sync to clear your data from the server and remove your passphrase. This will not clear data from your devices. Sign back in to Chrome to start syncing.

    Apologies for being a bit thick on these matters, and the constant need for info/guidance.
      My ComputerSystem Spec


  8. Posts : 11,234
    W10Prox64
       25 Apr 2016 #28

    Skofab said: View Post
    This is where some element of confusion lies (Difference between reset and re sync) At the bottom of google dashboard this is what I see, and have done.

    Reset sync to clear your data from the server and remove your passphrase. This will not clear data from your devices. Sign back in to Chrome to start syncing.

    Apologies for being a bit thick on these matters, and the constant need for info/guidance.
    No apologies - the Sync Data includes your tabs, bookmarks, favorite pages, etc., while resetting each browser on each system, removes changes to the browser setup configuration, add-ons, etc. I don't sync, myself, and there may be some redundancy here, but both things need to be done. And all browsers need to be reset, (whether you use them or not), because they will have been potentially hit by the infections/malware/hijackers.
      My ComputerSystem Spec

  9.    26 Apr 2016 #29

    I appreciate the need to reset all - the point I am trying to make is - I do not know HOW to do it for the google browser. IE is easy and has been done.
      My ComputerSystem Spec


  10. Posts : 11,234
    W10Prox64
       26 Apr 2016 #30

    Skofab said: View Post
    I appreciate the need to reset all - the point I am trying to make is - I do not know HOW to do it for the google browser. IE is easy and has been done.
    Sorry, I misunderstood. See if this helps:
    Reset Chrome settings to default - Chrome Help

    .
      My ComputerSystem Spec


 
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