Virus removal, computer won't boot.


  1. JacobFournier
    Posts : 2
    Windows 10
       New #1

    Virus removal, computer won't boot.


    Hey guys, I have a big problem.

    I have windows 10. I have a custom built PC, I can go into the specs more if needed.

    Yesterday I downloaded a cinema 4D file from a trusted site. I typically download things from this site and have never had an issues in the past. I downloaded it, and unzipped the file. As soon as I unzipped the file my computer screen began to flash and it instantly said "Restarting." After it had finished restarting I logged backed into my computer, everything was fine. I was working on my project and everything was good.

    Well, last night when I started up my computer; I had a ton of malware on my computer. Things like, "tomorrow games" and "sickbeats" and other things. I began to uninstall these things from control panel why Avast was running a scan. It found 10-15 infected DLLs on my computer and other things. It said that I have a tojan (or tojans) in my computer. It said it needed to do a deep scan, so I restarted my computer and avast rebooted it and did a full computer scan. (it was a black screen with white text going through) it would come up telling me which files were infected.

    Anyways, this took a long time so I went to bed. I woke up this morning and my computer was turned off.

    I try to reboot my computer; it goes through the Windows booting screen, but never reaches the login screen. My monitors are on; almost like its about to go to the logon screen and nothing ever happens. When I try to enter safe mode the same exact thing happens.

    I really cannot reset this computer; I have a ton of videos and graphics on this computer that I can simply not lose. (I am a freelance designer)

    Any tips on how I can reboot my computer? or what to do to get my computer functioning again?
      My Computer
    Quote Quote

  3. dalchina
    Posts : 42,953
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, first your data.
    1. Where is your precious data?
    - hopefully it is NOT in the same partition as Windows.
    2. Do you have a backup of your data? Your post suggests not.

    Assuming that you:
    - have not made a system image
    - do not use disk imaging
    - do not have backups
    (The second two in particular are recommended here) then... noting system restore would be inadequate for this..

    Your first priority would be to extract the data you need from your disk.
    However, it is infected.
    Normally I would say take your disk out and connect it to a different PC and copy off what you want. However, here, there is a potential risk of infecting that PC.

    So here it is probably preferable to boot your PC from a live boot CD, attach an external USB disk, and so copy the files you need to the external disk.

    Then run a virus scan on that external disk.

    Second, cleaning up your PC.
    This may or may not be possible. There are downloadable AV tools you can use as a boot disk.
    E.g.
    How to create a Bitdefender Rescue CD

    Here's a video using Kasperky's disk:
    Eliminate Viruses From An UNBOOTABLE Pc (2014) - YouTube

    You will likely need multiple tools. I leave that to the experts...

    You may, after the basic procedures, need to resort to this and a dedicated site:
    If your computer is still infected download and run Trend Micro's Hijack this. Copy and paste a copy of your Hijack This log to one of the forums the Hijack This website recommends.
      My Computers
    Quote Quote

  4. jds63
    Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       New #3

    You can try here i also help at this forum there malware and virus team are good http://www.geekstogo.com/forum/
      My Computer
    Quote Quote

  6. TONSCHUH
    Posts : 26
    Windows-10-Pro-x64
       New #4

    Dr.Web® LiveDisk

    :)
      My Computer
    Quote Quote

  7. 7fps
    Posts : 1
    Win10
       New #5

    I have the same problem but i can reset


    Hey, i have the same problem as the guy your replying to but i have my apps and stuff on some usb sticks.
    Is reseting an easy way to get the PC booted up? (so i can run malwarebytes and get rid of the viruses i have or is it not going to help)
    Last edited by 7fps; 13 Jan 2018 at 15:50. Reason: Lol i sound like an idiot
      My Computer
    Quote Quote

  8. simrick
    Posts : 16,325
    W10Prox64
       New #6

    One thing you could try is to boot the system to Kyhi's rescue environment.

    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    Connect to the internet, open MBAM, update the virus definitions, and scan your system drive that way. Be sure to tick the box to scan for Rootkits.
      My Computer
    Quote Quote

 

  Related Discussions
IE 10 and Pelikan virus removal
in AntiVirus, Firewalls and System Security

I just discovered that my IE 11 has the virus Palikan in the browser labeled as a default. I used the ALT + T , manage add ons,and found It mixed with browsers. How can I remove this ???? Thanks
My computer has a virus
in AntiVirus, Firewalls and System Security

So there's two issues: 1) My computer has a virus with the svcvmx program and anything related to it. My antivirus won't start or download. I've tried everything possible I could but nothing is happening. 2) My Internet will connect but...
Virus blocking attempts of removal via antivirus scan
in AntiVirus, Firewalls and System Security

Hello, So, using Firefox and protected (I thought) by AVIRA and Comodo, I logged on a Yahoo community forum to request info about the latest email infiltration fiasco. Logged out. Was logged in Facebook all the while, and after 'liking' a BBC...
Computer Has a Virus, Cannot Get In
in AntiVirus, Firewalls and System Security

I am in a large pickle here. My computer has a virus which makes it keep typing apostrophe's, which prevents me from logging in. The key is not sticky, and I also tried a different keyboard. Whenever I shut it off, the light flashes on the power...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 22:34.
Find Us




Windows 10 Forums