Angels have the Phone Box
Hi Lancaster and welcome to Tenforums, albeit under less-than-ideal circumstances.
I assume you have the Locky infection? If so, there is currently no hope of getting your files decrypted. Some older versions of encryption viruses have been defeated though. What are the names and/or extensions of the files now? Does each folder have a "How to decrypt" or something similar in it? (for instance, are all *.jpg photo files now *.ecc or something else?)
You say you have Malwarebytes on the system - is it functioning? If so, can you update the virus definitions and run of full scan of the entire operating system drive? (usually C ) Or, is it disabled and not working properly?
I really would like to identify the name of the Ransomware you have, as there is hope for recovering your files from some of them. Is there any way for you to post a screen shot of the ransom note? From a phone perhaps?
Edit: You say you are unable to upload, but are you able to download?
Last edited by simrick; 05 Apr 2016 at 19:42.