New
#11
Well what do you know? I now have an Administrator Account, and a User account and the other one is GONE! The last thing I will do is run a malwarebytes full scan on each one. I also have VIPRE and CClean. If you were close I would buy you a drink! A very useful site. How do you make your money? I will let you know the results. I lost about 3000 photos, I also am a musician so had lots of tunes and these A H's do it to the average ordinary guy but it has been a LESSON!
Good deal! I'm sorry about all the photos and music you lost. Hopefully, these crooks will be caught and their servers confiscated. If that ever happens, and you still have your encrypted files, you should be able to get them back. It's a hard lesson to learn, indeed.
I would suggest you purchase an external hard drive, (large enough to hold several images of your system), and use the free version of Macrium Reflect to make an image of your data every so often, then disconnect the drive from the system when it's not in use. Should you ever get hit again, at least you will be able to restore the latest image and have your stuff from up to that point.
As for the drink, well, that would be nice! But I'll have to settle for a virtual drink. Everyone here at TenForums is a volunteer. We give help, and we get help. We do this because we love it. Happy endings are our reward.
Cheers!
p.p.s. You also might want to have a read here:
Solved BitDefender Releases Combo Crypto-Ransomware Vaccine - Windows 10 Forums