Win Defender is on but grayed out. Why?

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  1.    31 Mar 2016 #1

    Win Defender is on but grayed out. Why?


    Hey all,

    Windows Defender shows being on but it's grayed out. I can't change it, and the downloadable .reg file to turn it on or off does nothing.

    I run AVG antivirus, and I tried turning it off to see if it was getting in the way...didn't help.
    This is Windows 10 Home, by the way.
    Any ideas?

    Thanks,

    Starkman
      My ComputerSystem Spec

  2. davidhk's Avatar
    Posts : 5,238
    windows 10 Home threshold2
       31 Mar 2016 #2

    ..............Windows Defender shows being on but it's grayed out. ..................

    Are you talking about making changes in Services ?
    If yes, you can't make changes if WD is already On.
    Screenshot on my WD................

    Click image for larger version. 

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      My ComputerSystem Spec

  3. davidhk's Avatar
    Posts : 5,238
    windows 10 Home threshold2
       31 Mar 2016 #3

    I probably do not have a solution for you, but if you elaborate why you want to make changes in WD, someone will most likely have an answer for you.
      My ComputerSystem Spec

  4.    31 Mar 2016 #4

    No, I don't necessarily need to make any changes. I just noticed that when I go to Settings > Update and Security > Windows Defender, it shows the sliders on but grayed out. I guess I would like to turn off the Cloud option, but that's about it. Just wondering why.
      My ComputerSystem Spec

  5. davidhk's Avatar
    Posts : 5,238
    windows 10 Home threshold2
       31 Mar 2016 #5

    Starkman said: View Post
    No, I don't necessarily need to make any changes. I just noticed that when I go to Settings > Update and Security > Windows Defender, it shows the sliders on but grayed out. I guess I would like to turn off the Cloud option, but that's about it. Just wondering why.
    Yes, you do have reason of concern.
    My WD slider is NOT grayed out.
    Don' know why.
      My ComputerSystem Spec

  6.    31 Mar 2016 #6

    davidhk said: View Post
    Yes, you do have reason of concern.
    My WD slider is NOT grayed out.
    Don' know why.
    You misread my statement! I never said I had no reason for concern, quite the contrary.

    Wait! by "Yes, you do have reason of concern," do you mean something like, "Yeah, that is an issue," in which case I agree. If, however, you're under the assumption I am not concerned but should be, then you did misread my statement; I would like to know why the settings are grayed out. For sure.
      My ComputerSystem Spec

  7.    01 Apr 2016 #7

    Using two full time active/resident AVs is not recommended and potentially detrimental. Third party AVs have protection built in and don't allow it's services to be turned off because malware could do same thing and so disable protection.
    Installing a third party AV turns Defender off and just shutting down AVG is not going to turn it on. You need to uninstall AVG completely using their tool to do it. That should activate Defender again.
      My ComputersSystem Spec

  8. AndreTen's Avatar
    Posts : 15,248
    Windows 10 (Pro and Insider Pro)
       01 Apr 2016 #8

    Starkman said: View Post
    No, I don't necessarily need to make any changes. I just noticed that when I go to Settings > Update and Security > Windows Defender, it shows the sliders on but grayed out. I guess I would like to turn off the Cloud option, but that's about it. Just wondering why.
    Are you signed in as an administrator? If you are signed as a restricted user, then settings should be greyed.
      My ComputersSystem Spec

  9.    01 Apr 2016 #9

    AndreTen - Yeah, I'm in as Admin.

    CountMike - thanks for the input.

    AVG is probably the culprit, but since it is most likely turning off Windows Defender, I doubt that there is much to be worried about having two AV programs running; one isn't running!

    I'd really like to choose my own AV program, particularly since WD is on the very low end of the totem pole for protection.

    Well, thanks much, all,

    Starkman
      My ComputerSystem Spec

  10.    01 Apr 2016 #10

    It's 100% sure that AVG turned WD off, no doubt about it but you are in good hands with AVG although WD is nothing to be sneezed on as of lately. I have been using WD since W10 came out and didn't need any other overhead from 3rd party AVs. Was using Avast before that.
      My ComputersSystem Spec


 
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