Hi:
It appears that the Malwarebytes staff does not plan to respond directly to our questions here, perhaps because they have their hands so full over at Malwarebytes forum.
They have, however, provided some additional information there.
{I will put aside for the moment stability, performance (especially CPU usage, where they appear to have traded scan speed for resource utilization) and compatibility issues. Most of these will -- with time and luck -- be fixed.}
Regarding my earlier post HERE:
#2: A proper removal tool (mentioned & requested weeks before the launch) is apparently in the works
The delay is puzzling, given the large numbers of trouble reports (
here is one) uninstalling/reinstalling the product.
MBAM 1 had a removal tool.
MBAM 2 has a removal tool.
All other, major AVs have a removal tool.
It's hard to imagine that Malwarebytes 3.0 would not also need such a tool for its new architecture.
At least they are working on it.
#3: The company has now explicitly stated HERE that Malwarebytes 3.0 is not a "true" or "real" AV.
Given the fact that it lacks many capabilities and still targets only certain types of malicious files, the clarification seems to be accurate. It is not an AV. They continue to insist, however, that the new product suffices for sole protection, as an "
AV replacement", despite so many lacking features/functions. (Many AVs also offer website blocking, anti-rootkit, anti-exploit, anti-ransomware & heuristic detection -- these are not unique to Malwarebytes.)
#4: As far was we know, there has been no outside, independent, published comparative testing of Malwarebytes 3.0.
To the contrary, the company is only now "
discussing" the possibility of outside comparative testing.
So it's surprising that the company has not shared their own, internal positive data to bolster their effusive praise of the new product.
We look forward to bonafide, objective, outside test results.
Running the trial version for 14 days (see screenshot) is neither a "test", nor "proof" of quality.
The company thus far asks us to take them at their word that the new "super-copter" is better, faster, stronger, more powerful and better looking; that it "surpasses" other, comparable products; and that it makes one's airplane "obsolete".
Perhaps it is.
Perhaps it does.
As a longtime customer and supporter, I certainly hope so.
I would very much like to someday upgrade to this new, powerful, innovative product.
But, until outside test results are published, the company asks us to ride in the new "super-copter" without a parachute and without knowing for sure whether it really flies.
Each user must decide whether/when to buy a ticket.
Cheers,
MM