Latest Version of Malwarebytes

1PW said:

The release version of 3.8.3.2965 - 1.0.613 has been published.

Announcement & Changelog: MB3.8 is here - Malwarebytes 3 Support Forum - Malwarebytes Forums

As usual, the update's distribution is being throttled. You may try to encourage the installation through the MB3 GUI -> Settings -> Application -> Application Updates -> Select the "Install Application Updates" button.

If you are an early adopter you may download the installer from https://downloads.malwarebytes.com/file/mb3

Thank you.

Thank you. First post updated.

Thanks for the heads up 1PW ....got it.

Updating, thanks.

Having Licensing Issues after a Malwarebytes Upgrade? - Malwarebytes 3 Support Forum - Malwarebytes Forums

As we improve our licensing management and enforcement, some users may experience some license errors. To help with this issue, we are encouraging users to link their license to their Malwarebytes account so they can stay protected from misuse and control which devices your license may be activated on. To clarify, there is no change to your actual license, any valid license is still valid for the amount of the computers it was purchased for and for the length of the time it was purchased for (including lifetime licenses). However, due to rampant over usage of legacy licenses, some users may see a message stating "The usage level has exceeded the max volume allowed" as shown in the screenshot below.

This message occurs when more than one computer is trying to use the same license key. This could happen because you reformatted your computer without first deactivating Malwarebytes, or as we're commonly seeing, an unauthorized third-party reseller sold the key improperly and this led to the key being used on more devices than it was allowed for.
Another common reason is that many users believe their lifetime license was valid for more than one computer.However lifetime licenses from Malwarebytes were never sold for more than one computer. We did offer multi-PC licenses, but these were subscription based licenses that required renewals and users who purchased a proper multi-PC license should not see the issue outlined above.
The Solution

If you experience this issue, there are a few things you can do to try and solve this issue quickly on your own.

1. The recommended path is to use Malwarebytes | My Account to manage your subscriptions and make sure that your license is correctly attached to your account. If you can't find the license in your account, make sure to check under the email you originally purchased your subscription with. If you see extra computers in your account that don't belong there, you can deactivate these machines to allow your machine to properly activate using your license. This provides you, as the rightful owner of the license key, protection against further unauthorized use of your license.
2. If the above solution does not work for you, you can reach out to our support teams directly where they can work on getting this issue resolved for you. When you open a ticket with support, be sure to include the following information if you can:
   
   • A copy of the original proof of purchase
   • The email address you used when you purchased the account
   
   Providing that information will help our support staff be able to provide quicker responses to your inquiries so you can continue using Malwarebytes without issue.
   

Support recommended to me to use the Malwarebytes Support Tool which deactivates MBM and then uninstalls it cleanly. Last time I needed this it helped my activation issue.

swarfega said:

Support recommended to me to use the Malwarebytes Support Tool which deactivates MBM and then uninstalls it cleanly. Last time I needed this it helped my activation issue.

The issue now is many were getting away with thinking the lifetime key was good for more than ONE computer. Suppoer is getting lit up with support requests.

I was under the impression that lifetime was limited to one PC, are you saying you can install it on a second?

swarfega said:

I was under the impression that lifetime was limited to one PC, are you saying you can install it on a second?

That is the problem, You CANT. Many misunderstood that you could.

This message occurs when more than one computer is trying to use the same license key. This could happen because you reformatted your computer without first deactivating Malwarebytes, or as we're commonly seeing, an unauthorized third-party reseller sold the key improperly and this led to the key being used on more devices than it was allowed for.
Another common reason is that many users believe their lifetime license was valid for more than one computer. However lifetime licenses from Malwarebytes were never sold for more than one computer. We did offer multi-PC licenses, but these were subscription based licenses that required renewals and users who purchased a proper multi-PC license should not see the issue outlined above.