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#41
Geez if Avast free has gone to the dogs what free security is safe.I use Avast Internet Security and have been for the last 5 years. I had an issue yesterday that made me contact support. Now I was told that the support on AIS is free. The only problem I had was I could not log in to my account. The support person I talked to knew less about the product than I do. He wanted to get into my PC to fix this and informed me that it would cost $179.00. He also bad mouthed Windows 10 and said that while he was in my PC that he would remove the windows firewall and defender. I told him that there was no way I would let you or any other incompetent tech in my PC or anyone for that matter.
I resolved the issue myself this morning and posted on Avast's forum about it as I thought this guy was a fake. I found out that Avast uses third party vendors for Phone support. So then when my subscription runs out, I am done with Avast AIS free or any version. That guy would have no business fooling with anything else besides the product he supposedly supports.