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  1. Joined : Nov 2015
    Posts : 8
    windows 10
       21 Feb 2016 #11

    and this is how options looks:
    Attached Thumbnails Attached Thumbnails 2016_02_21_11_57_401.png  
      My System SpecsSystem Spec

  2. Joined : Oct 2013
    Newport, South Wales, UK
    Posts : 1,210
    Windows 10 Pro x64 - XP/Vista/Win7/Win8.1 in VM for testing
       21 Feb 2016 #12

    Was hoping that this was the simple Ask Hijack but looks like it could be a more serious one

    Have a look at the removal guide here ... How to remove virus (Removal Guide) go through it step by step and it should hopefully clear everything

    I will also move this thread to our security section as this may attract some members with better experience in this type of issue
      My System SpecsSystem Spec

  3. Joined : Nov 2015
    Posts : 8
    windows 10
       21 Feb 2016 #13

    Great, so much for windows defender!!!!
      My System SpecsSystem Spec

  4. Joined : Aug 2014
    Australia, Adelaide
    Posts : 1,390
    W7 Ultimate SP1 (64 bit), LM 18.1 MATE (64 bit), W10IP VM, W10 Home
       21 Feb 2016 #14

    Check Config

    Are you using the traditional Search box or the Address bar search?

    There are options in the FF config file (about:config) that allow you to set a search engine for the Address bar.

    1. Type about:config in the Address bar
    2. Acknowledge the warning message
    3. Type search in the about:config Search box
    4. Look at the results and check for any that mention Ask

    If you see an Ask entry, take a screenshot and post it so that someone can advise you further.

    Here is a screenshot from my Pale Moon about:config page (the FF one should be fairly similar):

    Click image for larger version. 

Name:	Pale Moon About Config - Search.png 
Views:	3 
Size:	102.9 KB 
ID:	65410
      My System SpecsSystem Spec

  5. Joined : Jul 2015
    Posts : 733
    Windows 10 Home x64
       24 Feb 2016 #15

    Try giving AdwCleaner a shot.
      My System SpecsSystem Spec

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