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  1.    14 Feb 2016 #1
    Join Date : Jan 2016
    Posts : 84
    windows 10 pro

    steps taken for infected Pc's.


    I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

    thx
      My ComputerSystem Spec
  2.    14 Feb 2016 #2
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    Hi:

    Quote Originally Posted by bruinator View Post
    I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

    thx
    There is no one set of "boilerplate", "cookbook" or standard steps.
    Each computer is unique.
    Each malware infection is unique.
    Proper diagnosis, cleanup and repair depends on the particular infection and the system that is infected.
    The process can be tedious and time-consuming, often requiring the use of multiple powerful tools, in the proper sequence.
    Many of them can actually damage the system if deployed improperly by untrained computer users.

    Bottom line:
    Malware cleanup is best done with *customized* support provided by trained individuals who know what tools to use and how to use them.

    There are a few folks with such expertise here at this forum (I am not one of them).
    And there are a number of reputable computer disinfection fora where trained malware removal experts provide free, custom assistance.

    Cheers,
      My ComputerSystem Spec
  3.    14 Feb 2016 #3
    Join Date : Oct 2013
    Posts : 1,962
    Windows 7

    The easiest is to go back to a prior image. But that means you will have to take frequent images.

    Imaging with free Macrium - Windows 7 Help Forums
      My ComputerSystem Spec
  4.    14 Feb 2016 #4
    Join Date : Jan 2016
    Posts : 84
    windows 10 pro
    Thread Starter

    Quote Originally Posted by whs View Post
    The easiest is to go back to a prior image. But that means you will have to take frequent images.

    Imaging with free Macrium - Windows 7 Help Forums

    I did image mine but curious why u need many?
      My ComputerSystem Spec
  5.    14 Feb 2016 #5
    Join Date : Oct 2013
    Posts : 1,962
    Windows 7

    Well, I want to go back to yesterday's image - not to an image of last year.
      My ComputerSystem Spec
  6.    14 Feb 2016 #6
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    I suppose restoring a previous image is certainly one way to deal with malware...

    However, that approach seems to hinge on the user's knowing WHEN the infection occurred, in order to know which backup image to restore?

    Moreover, some malware respawns (e.g. from Google sync). So restoring the system image won't fix that, until the source of the malware is eradicated.

    <just my penny thoughts and worth less>

    MM
      My ComputerSystem Spec
  7.    14 Feb 2016 #7
    Join Date : Oct 2013
    Posts : 1,962
    Windows 7

    You made a good point. Restoring to a prior image is not the best solution in all cases. But it works in most cases.
      My ComputerSystem Spec
  8.    14 Feb 2016 #8
    Join Date : Jan 2016
    Posts : 84
    windows 10 pro
    Thread Starter

    Quote Originally Posted by MoxieMomma View Post
    I suppose restoring a previous image is certainly one way to deal with malware...

    However, that approach seems to hinge on the user's knowing WHEN the infection occurred, in order to know which backup image to restore?

    Moreover, some malware respawns (e.g. from Google sync). So restoring the system image won't fix that, until the source of the malware is eradicated.

    <just my penny thoughts and worth less>

    MM

    Sorry for asking but how did u come up with moxiemomma? Just curious?

    thx
      My ComputerSystem Spec
  9.    14 Feb 2016 #9
    Join Date : Feb 2016
    Posts : 40
    Windows 10 X64

    Follow these steps:

    1) Boot the PC in safemode with networking
    2) Download and run the following software's one by one
    a) JSI Tip 9233. SafeMSI.exe freeware starts Windows Installer in Safe Mode. | Windows content from Windows IT Pro
    b) http://download.piriform.com/ccsetup324.exe
    c) https://data-cdn.mbamupdates.com/web...2.2.0.1024.exe
    d) How to Do a Complete Internet Explorer Optimization (un-check passwords if you click on it, saved password would be lost)
    4) if still there are any remaining infections (spyware / adware on the pc then run the following:
    a) https://www.techsupportall.com/download_hitman (32 bit OS)
    b) https://www.techsupportall.com/download_hitman_64 (64 bit OS)
    5) Reboot the PC to normal mode
    6) Update the virus definitions of the anti-virus
    7) Install adblock plus (Adblock Plus - Surf the web without annoying ads!) (IE only) / For chrome install from webstore
      My ComputerSystem Spec
  10.    15 Feb 2016 #10
    Join Date : Jun 2015
    Posts : 12,963
    Windows 10 Pro

    Ccleaner is no protection software, it only removes the history of the user, cookies and stuff like that but not in a way security software would.
      My ComputersSystem Spec

 
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