WIN 10 Firewall will not start after install of Ad-Aware Pro

  1. Posts : 35
    Win 10 Pro

    WIN 10 Firewall will not start after install of Ad-Aware Pro

    First, I upgraded from 7 to 10 (no problems) and all worked with the exception of Ad-Aware Pro (AA). Win10 disabled AA ( no problem). I can't tell you how many times I uninstalled/re-installed AA trying to get it to work. I have had numerous contacts with AA support and the AA forum, still nothing. I have always used Win firewall. I don't like putting all my eggs in one basket. When I try to turn on win firewall from the Control Panel iI get the message 'Security & Maintenance cannot turn on Win Firewall'. When I try to turn it on manually, nothing happens.

    Right now I can live without AA. I can use Win Defender and Win Firewall, if it would work. I can wait for AA to figure out what is wrong with AA, I mean they only had 5/6 months to figure it out!

    I am not sure how to correct the Win firewall issue.

      My Computer

  2. Posts : 35
    Win 10 Pro
    Thread Starter

    Well my long weekly nightmare is over. Ad-Aware(AA) spent a lot of time rummaging thru my laptop but after a number of hours (and I mean lots of hours) the tech manage to correct the anomaly which prevented AA and MS firewall & defender from running. I believe there was a lot of conversation going on in Sweden. The short of it is there were some 'engines' left over which required some large hammers to remove them.
    I have been running AA for a number of years and for the most part I like the product(s). I think with the advent of Vista onward AA software (as well as other vendors software) became more susceptible to let say, anomalies which strained the development effort.
    I use REVO Uninstaller Pro to both remove and install software. AA insists on using the uninstall process in the 'Program and Features' within MS. They contend that their uninstaller will take care of the removal ot the software and that other uninstallers do not understand their environment. As I understand, REVO invokes the product uninstaller (as does 'Program and Features' within MS) but then scans for remnants. Even without REVO I have observed an excessive amount of programs, directories, and registry entries remaining. I recognize that it may be an issue to remove process/services while the application is still 'active' and there are constraints on the registry, but there are still workarounds.
    My issue is that when I decide to remove an application I want it removed and all the entries that were installed with it!. I find it interesting that an install of an application can't log all the entries that it generates.Then when it comes time to uninstall, for whatever reason, all remnants should be removed.
    It is painfully obvious to me that regression testing is not part of the product development/improvement cycle.

    On to Office 365 (with a number of system backup/restores).

      My Computer


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