Unable to Load Microsoft Safety Scanner Web Page


  1. Posts : 156
    Windows 10
       #1

    Unable to Load Microsoft Safety Scanner Web Page


    For the past few days I've been unable to load Microsoft Safety Scanner web page.
    At first it was only Internet Explorer and edge with the issue.
    Now Chrome and Firefox are unable to load the page.

    Anyone else having this issue??
    James
      My Computer


  2. Posts : 35,402
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #2

    Hi, Which specific URL are you having problems with?

    Does this help?
    https://support.microsoft.com/en-us/kb/2916641
    "If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

    Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

    You can also get the scanner here e.g.
    Microsoft Safety Scanner Download
      My Computers


  3. Posts : 156
    Windows 10
    Thread Starter
       #3

    RE


    Microsoft Safety Scanner - Free Virus Scan with the Microsoft Safety Scanner


    I've run several scans with a couple other programs and they found nothing.
    It loaded fine today using firefox.

    Apparently I'm the only one having this issue?
      My Computer


  4. Posts : 16,278
    W10Prox64
       #4

    JamesJoey said:
    Microsoft Safety Scanner - Free Virus Scan with the Microsoft Safety Scanner


    I've run several scans with a couple other programs and they found nothing.
    It loaded fine today using firefox.

    Apparently I'm the only one having this issue?
    I just tried your link in FF, Edge, IE, Chrome, Opera & Maxthon and it would not load - kept refreshing/blocking. So I checked it here, and it says it's down:

    Down For Everyone Or Just Me -> Check if your website is down or up?
      My Computer


  5. Posts : 156
    Windows 10
    Thread Starter
       #5

    I asked about this on Microsoft Community and I was told to clean History. (Which I had already did.)
    But after that no one replied telling me that it was down.

    So I guess I wasted yours and my time.

    Thanks much,
    James
      My Computer


  6. Posts : 16,278
    W10Prox64
       #6

    JamesJoey said:
    I asked about this on Microsoft Community and I was told to clean History. (Which I had already did.)
    But after that no one replied telling me that it was down.

    So I guess I wasted yours and my time.

    Thanks much,
    James
    Why not use this? It's much better.
    Free Virus Scan | ESET Online Scanner ESET
      My Computer


  7. Posts : 156
    Windows 10
    Thread Starter
       #7

    Maybe I will
      My Computer


 

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