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  1.    08 Dec 2015 #1
    Join Date : Mar 2014
    Toronto, Canada
    Posts : 145
    Win 7 Ult + 2 x Win 10 Pro - all x64

    Anyone Heard Of Screensaver Stopping An Ongoing A/V Scan?


    On another forum I'm trying to help a guy who insists his A/V scan is interrupted every time his screensaver engages/locks. (requires password to resume).
    He's blaming the A/V and I'm blaming Windows 10....ideas anyone?
      My ComputerSystem Spec
  2.    08 Dec 2015 #2
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    Windows would not do that. My experience is that I can run the av and it doesn't interrupt the screen saver.
      My ComputerSystem Spec
  3.    08 Dec 2015 #3
    Join Date : Mar 2014
    Toronto, Canada
    Posts : 145
    Win 7 Ult + 2 x Win 10 Pro - all x64
    Thread Starter

    In the case I'm dealing with it's the other way around, he maintains that the screensaver is interrupting the a/v scan. I can't repro it at all.
      My ComputerSystem Spec
  4.    08 Dec 2015 #4
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,555
    Windows 10 x64 Home Build (Redstone(1)) 15063.608

    What A/V is he using as he has not posted that
    Also windows 10 would not do that
    It has to be a bug in his A/V
      My ComputerSystem Spec
  5.    08 Dec 2015 #5
    Join Date : Mar 2014
    Toronto, Canada
    Posts : 145
    Win 7 Ult + 2 x Win 10 Pro - all x64
    Thread Starter

    OK I guess it is. It's McAfee Internet Security suite. I also have the software but for me it works fine.
      My ComputerSystem Spec
  6.    08 Dec 2015 #6
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,555
    Windows 10 x64 Home Build (Redstone(1)) 15063.608

    Quote Originally Posted by Ex_Brit View Post
    OK I guess it is. It's McAfee Internet Security suite. I also have the software but for me it works fine.
    I have the same also so might not be that as mine works ok as well
    Can you get more information like is the scan set to only work when computer is idle as mine is set to do it once a month on start up
      My ComputerSystem Spec
  7.    08 Dec 2015 #7
    Join Date : Mar 2014
    Toronto, Canada
    Posts : 145
    Win 7 Ult + 2 x Win 10 Pro - all x64
    Thread Starter

    I've suggested various settings that perhaps should be changed and am waiting to hear back. I asked here simply to see if anyone had encountered it.
      My ComputerSystem Spec
  8.    08 Dec 2015 #8
    Join Date : Dec 2015
    Posts : 21
    Windows 10

    Quote Originally Posted by Ex_Brit View Post
    On another forum I'm trying to help a guy who insists his A/V scan is interrupted every time his screensaver engages/locks. (requires password to resume).
    He's blaming the A/V and I'm blaming Windows 10....ideas anyone?
    Occasionally I have the same problem. I´m using AVIRA Antivirus Pro. It used to happen while I was using Windows 7. I did the upgrade to Windows 10 and sometimes it still occurs.
      My ComputerSystem Spec
  9.    08 Dec 2015 #9
    Join Date : Mar 2014
    Toronto, Canada
    Posts : 145
    Win 7 Ult + 2 x Win 10 Pro - all x64
    Thread Starter

    That's interesting to know, thanks.
      My ComputerSystem Spec
  10.    13 Dec 2015 #10
    Join Date : Jul 2015
    Posts : 216
    Windows 10 Pro

    Well if it comes down to it, try to advise him to disable the screensaver and just turn off the monitor instead until the AV finishes up.
      My ComputerSystem Spec

 
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