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  1. Joined : Mar 2014
    Toronto, Canada
    Posts : 127
    Win 7 Ult + 2 x Win 10 Pro - all x64
       08 Dec 2015 #1

    Anyone Heard Of Screensaver Stopping An Ongoing A/V Scan?


    On another forum I'm trying to help a guy who insists his A/V scan is interrupted every time his screensaver engages/locks. (requires password to resume).
    He's blaming the A/V and I'm blaming Windows 10....ideas anyone?
      My System SpecsSystem Spec


  2. Joined : Jan 2014
    Oak Ridge TN, USA
    Posts : 23,930
    Windows 10 Pro x64
       08 Dec 2015 #2

    Windows would not do that. My experience is that I can run the av and it doesn't interrupt the screen saver.
      My System SpecsSystem Spec


  3. Joined : Mar 2014
    Toronto, Canada
    Posts : 127
    Win 7 Ult + 2 x Win 10 Pro - all x64
       08 Dec 2015 #3

    In the case I'm dealing with it's the other way around, he maintains that the screensaver is interrupting the a/v scan. I can't repro it at all.
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Eastbourne East Sussex UK
    Posts : 2,431
    Windows 10 Home x64: 1607 Redstone (1) Build 143934.693
       08 Dec 2015 #4

    What A/V is he using as he has not posted that
    Also windows 10 would not do that
    It has to be a bug in his A/V
      My System SpecsSystem Spec


  5. Joined : Mar 2014
    Toronto, Canada
    Posts : 127
    Win 7 Ult + 2 x Win 10 Pro - all x64
       08 Dec 2015 #5

    OK I guess it is. It's McAfee Internet Security suite. I also have the software but for me it works fine.
      My System SpecsSystem Spec


  6. Joined : Jul 2015
    Eastbourne East Sussex UK
    Posts : 2,431
    Windows 10 Home x64: 1607 Redstone (1) Build 143934.693
       08 Dec 2015 #6

    Ex_Brit said: View Post
    OK I guess it is. It's McAfee Internet Security suite. I also have the software but for me it works fine.
    I have the same also so might not be that as mine works ok as well
    Can you get more information like is the scan set to only work when computer is idle as mine is set to do it once a month on start up
      My System SpecsSystem Spec


  7. Joined : Mar 2014
    Toronto, Canada
    Posts : 127
    Win 7 Ult + 2 x Win 10 Pro - all x64
       08 Dec 2015 #7

    I've suggested various settings that perhaps should be changed and am waiting to hear back. I asked here simply to see if anyone had encountered it.
      My System SpecsSystem Spec


  8. Joined : Dec 2015
    Posts : 15
    Windows 10
       08 Dec 2015 #8

    Ex_Brit said: View Post
    On another forum I'm trying to help a guy who insists his A/V scan is interrupted every time his screensaver engages/locks. (requires password to resume).
    He's blaming the A/V and I'm blaming Windows 10....ideas anyone?
    Occasionally I have the same problem. I´m using AVIRA Antivirus Pro. It used to happen while I was using Windows 7. I did the upgrade to Windows 10 and sometimes it still occurs.
      My System SpecsSystem Spec


  9. Joined : Mar 2014
    Toronto, Canada
    Posts : 127
    Win 7 Ult + 2 x Win 10 Pro - all x64
       08 Dec 2015 #9

    That's interesting to know, thanks.
      My System SpecsSystem Spec


  10. Joined : Jul 2015
    Posts : 175
    Windows 10 Pro
       13 Dec 2015 #10

    Well if it comes down to it, try to advise him to disable the screensaver and just turn off the monitor instead until the AV finishes up.
      My System SpecsSystem Spec


 
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