Trade exchange virus + Unable to access router settings

  1.    21 Nov 2015 #1

    Trade exchange virus + Unable to access router settings

    Hello everyone!

    I am facing Trade Exchange virus which creates additional tabs while using browser.
    I did some research on internet and have tried few methods (Malwarebytes & Adware Removal Tool), but to no help.

    I read somewhere that this actually is a DNS settings issue and that I need to reset my Router?

    If that's the case, then I need help with resetting the router...I don't want to reset it and then not able to get it back to original settings, which I don't know how to..

    I tried accessing router settings page on which is also not working! It used to work before..

    Can some one kindly help me with the issue?

      My ComputerSystem Spec

  2. Borg 386's Avatar
    Posts : 22,625
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       21 Nov 2015 #2

    Here's a link on how to flush your DNS.

    Resetting an Internet Connection (Flush DNS) | Learning Studio Technical Support

    Resetting your router generally involves holding in a tiny switch at the back with a pen/paper clip. If you go to your router manufacturers website, there should be instructions on how to do that on your particular make/model.

    Since you can't access the router, not sure how you could save your settings. Most routers allow you to export the settings to a file you save on your PC, if you can access the router. The manufacturers site may have further information that can help you access the router.

    Not sure if you ran this adware removal tool, if you haven't tried this one yet give it a shot. AdwCleaner since this is good at ferreting out adware.

    AdwCleaner Download
      My ComputerSystem Spec


Related Threads
I have three computers wired to my D-Link DSL-504T modem/router. Since upgrading two of my PCs to Widows 10 Pro (activated, clean install) I can no longer get reliable access to my routers configuration screen ( through these PCs,...
I have an ASUS 2 speed router - it worked fine in Win 7, allowing me to target the 5.2 MHz stream toward my TV for streaming, and use the 2.5 MHz speed for the computers, tablets & phones. Well, I lost my motherboard, and purchased a CPU with...
I got new router today and I can't access my printer wirelessly anymore. I removed my printer from devices and printers and tried a reinstall. It's a cannon Pixma 3150 and Windows 10 Home. The router was faulty so got new 1 off Virgin. But as it's a...
My first upgrade ended in failure. The second time, I removed my wifi adapter and it installed successfully. I reinserted my wifi adapter, it only detects my neigbours router. Anyone here have similar issues? The wifi adapter is a D-LINK DWA-125...
Try to use Spartan browser on Win10 build 10056 to access my home Router but unfortunately it canot pop up the login I cannot do any configuration with my router when use Spartan browser. does anyone meet the same problem? thanks.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:01.
Find Us