I have contracted a Virus that shows many Ads

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  1. Posts : 39,798
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition, Win 11 Pro
       #61

    simrick said:
    I suspect it was not an authentic Adobe download.
    You still have to be careful of the genuine article, Adobe has been sneaking in stuff for a while & it seems as if they have escalated the effort to put crap on your OS in order to get some extra $$$$. Not surprising since flash seems to be on the way out & under heavy fire. They have to make up lost revenues somehow.
      My Computer


  2. Posts : 174
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       #62

    For simrick


    Question about ESET:

    When I go to their Website, there are a few options: At the top it says: Run ESET Online Scanner;

    below, on the left, there are two options: Online One-Time Scan or Unlimited 30-Day Scanner

    Which one of these options should use?
      My Computer


  3. Posts : 16,325
    W10Prox64
       #63

    Writer said:
    I just got started at about 9:30 am
    Thanks for all of the new Information.

    I created another System Restore Point: "11-17-2015 Tuesday"

    Concerning lx07's query about Defender: I just checked, and it says the same as yesterday: "This app is turned off by Group Policy." So, I don't know if it is still incapacitated from the virus. Thanks for the question, @lx07.
    Yes, and it will normally be disabled because you have the free trial of ESET on there now, right? So it's difficult at this point to know if it is a legitimate disabling or not. We will address that in the future. You can only have one active anti-virus running on a system at a time. Running multiple active/real-time antivirus programs will cause conflict, and reduce their effectiveness. MBAM is designed to run in conjunction with your active anti-virus - they play nice together.

    Writer said:
    When I booted up this morning, the following message appeared: I don't know it's significance:
    Run DLL
    There was a problem starting C:\users\AppData\Local\PluginBus\xBin\PluginBus.dll
    The specified module could not be found.
    This is caused from a leftover of one of the malware. It is trying to call a DLL file (Dynamic Link Library file), which was set to run automatically. But, the file it's looking for has been deleted/quarantined, so it's failing, and you see the error. As you can see, we still have some work to do. I wouldn't worry about it at this point, but good you let us know it's happening.

    Writer said:
    Concerning my not finding "Open Proxy Settings": I looked again, and this option is not there. You show it as being just above "Privacy and Services." On mine, just above "Privacy and Services" is "Always use caret browsing." However, as you write, we may not need to reset Edge since www-searching.com is now gone.
    You can try getting to the same page from Settings, or you could search for Proxy Settings in the search bar at the bottom left. I am not at my W10 rig right now, so I can't give you exact steps. I assume there is no difference between Home and Pro in this setting, but I can't be sure, and I don't know which version you have.

    Writer said:
    I'll download ESET now and run the Scan. I don't know if I can use the computer for other matters when the Scan is running, so I'll probably be occupied with the Scan for at least an hour.
    Sounds good.

    Writer said:
    Malwarebytes did an automatic Scan this morning at 9:09 am; here is the Scan Log:
    One file was removed: PUP.Optional.CrossRider
    Malwarebytes Anti-Malware
    Malwarebytes | Free Anti-Malware & Internet Security Software

    Scan Date: 11/17/2015
    Scan Time: 9:09 AM
    Logfile:
    Administrator: Yes

    Version: 2.2.0.1024
    Malware Database: v2015.11.17.03
    Rootkit Database: v2015.11.14.01
    License: Trial
    Malware Protection: Enabled
    Malicious Website Protection: Enabled
    Self-protection: Disabled

    OS: Windows 10
    CPU: x86
    File System: NTFS
    User: User

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 354818
    Time Elapsed: 30 min, 35 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 1
    PUP.Optional.CrossRider, HKU\S-1-5-21-4156195948-2828175874-2147720042-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{9563BC59-9556-4805-8CD4-886781779D8D}, Quarantined, [e037b1ce8dfe5cdaccd10ec936cdb947],

    Registry Values: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Folders: 0
    (No malicious items detected)

    Files: 0
    (No malicious items detected)

    Physical Sectors: 0
    (No malicious items detected)


    (end)
    Again, Rootkit detection is turned off - need to turn that on in the setting of MBAM. It must default to that setting because you're on the trial of that too, right? No matter. You'll be running Malwarebytes Anti-Rootkit (MBAE) soon anyway. And yes, we may find leftovers cropping up yet in some of the scans. Sometimes, you have to get rid of some of the layers of infections before the others are found.

    You're doing a great job! Keep up the good work!

    I am in and out of the forum today, so I will try to keep up here. Please follow my "RECAP" a couple posts back, and report in. Thanks.
      My Computer


  4. Posts : 16,325
    W10Prox64
       #64

    Writer said:
    Question about ESET:

    When I go to their Website, there are a few options: At the top it says: Run ESET Online Scanner;

    below, on the left, there are two options: Online One-Time Scan or Unlimited 30-Day Scanner

    Which one of these options should use?
    The one-time scanner as in my first photo.
      My Computer


  5. Posts : 16,325
    W10Prox64
       #65

    Borg 386 said:
    You still have to be careful of the genuine article, Adobe has been sneaking in stuff for a while & it seems as if they have escalated the effort to put crap on your OS in order to get some extra $$$$. Not surprising since flash seems to be on the way out & under heavy fire. They have to make up lost revenues somehow.
    So true!
      My Computer


  6. Posts : 16,325
    W10Prox64
       #66

    Settings>Network and internet>Proxy

      My Computer


  7. Posts : 39,798
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition, Win 11 Pro
       #67

    Great help on this simrick, +1
      My Computer


  8. Posts : 16,325
    W10Prox64
       #68

    Borg 386 said:
    Great help on this simrick, +1
    Cheers @Borg 386. Unfortunately, I will be unavailable for much of today - in and out - so, if you could assist @Writer with my "RECAP" of what's to be done today if I am not answering, I would greatly appreciate it! :)
      My Computer


  9. Posts : 39,798
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition, Win 11 Pro
       #69

    simrick said:
    Cheers @Borg 386. Unfortunately, I will be unavailable for much of today - in and out - so, if you could assist @Writer with my "RECAP" of what's to be done today if I am not answering, I would greatly appreciate it! :)
    Will do if I get back later soon enough, I have a doc appt today & so does my Wife. Busy day for both of us eh?
      My Computer


  10. Posts : 16,325
    W10Prox64
       #70

    Borg 386 said:
    Will do if I get back later soon enough, I have a doc appt today & so does my Wife. Busy day for both of us eh?
    Right! Thanks.
      My Computer


 

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