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  1.    01 Nov 2015 #1
    Join Date : Jun 2015
    Italy
    Posts : 149
    Windows 10 x64 Pro Build 15063.540

    Windows 10 Mail App Sends Mails Without My Permission


    I am afraid that's a malware. What can i do? I use kaspersky internet security and malwarebytes. I have tried adwcleaner and junkware removal tool, i can't use combofix because i am on 10. A message like this:

    Hey!

    New message, please read ...
    Last edited by Be4stElectrjc; 08 Nov 2015 at 07:46.
      My ComputerSystem Spec
  2.    08 Nov 2015 #2
    Join Date : Jun 2015
    Italy
    Posts : 149
    Windows 10 x64 Pro Build 15063.540
    Thread Starter

    Anyone?
      My ComputerSystem Spec
  3.    08 Nov 2015 #3
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,555
    Windows 10 x64 Home Build (Redstone(1)) 15063.608

    Hi can you please update your system specs.

    Also what you have posted makes no sense

    You put it is sending mail without your permission

    Then another message

    New message please read.

    You don't have by any chance
    Auto reply ticked do you as that will do what you describe

    Please supply as much information as you can.

    Has this only just started happening
      My ComputerSystem Spec
  4.    08 Nov 2015 #4
    Join Date : Nov 2015
    Posts : 4,779
    windows 10 Home threshold2

    Quote Originally Posted by Be4stElectrjc View Post
    I am afraid that's a malware. What can i do? I use kaspersky internet security and malwarebytes. I have tried adwcleaner and junkware removal tool, i can't use combofix because i am on 10. A message like this:

    Hey!

    New message, please read ...
    If you have run Kaspersky and Malwarebytes and problem still persists, then it is possible your Hotmail account has been hacked.

    Perhaps, you should stop using that account,
    and create a new Hotmail email address,
    then inform your friends, relatives and business associates of the new email address.

    Adding................. although " close the Hotmail account " sounds a very logical action, it really does not solve anything.
    If you were hacked, the hacker had your contact list. He/she could continue sending emails to your contacts.
    The only way to prevent your contacts from being scammed is to inform them of the fact and of your new email address.
      My ComputerSystem Spec
  5.    09 Nov 2015 #5
    Join Date : Jun 2015
    Italy
    Posts : 149
    Windows 10 x64 Pro Build 15063.540
    Thread Starter

    Quote Originally Posted by hTconeM9user View Post
    Hi can you please update your system specs.

    Also what you have posted makes no sense

    You put it is sending mail without your permission

    Then another message

    New message please read.

    You don't have by any chance
    Auto reply ticked do you as that will do what you describe

    Please supply as much information as you can.

    Has this only just started happening
    Hey!

    New message, please read ...

    This is the message the virus sends. I have updated my system specs.

    Quote Originally Posted by billy268 View Post
    If you have run Kaspersky and Malwarebytes and problem still persists, then it is possible your Hotmail account has been hacked.
    Quote Originally Posted by billy268 View Post

    Perhaps, you should stop using that account,
    and create a new Hotmail email address,
    then inform your friends, relatives and business associates of the new email address.

    Adding................. although " close the Hotmail account " sounds a very logical action, it really does not solve anything.
    If you were hacked, the hacker had your contact list. He/she could continue sending emails to your contacts.
    The only way to prevent your contacts from being scammed is to inform them of the fact and of your new email address.

    I have blocked the outgoing traffic and i opened a search on my email address even. All by my ISP.
    Last edited by Be4stElectrjc; 09 Nov 2015 at 04:14.
      My ComputerSystem Spec
  6.    09 Nov 2015 #6
    Join Date : Jul 2015
    Posts : 3,652
    10 Pro

    What exactly does the sent mail say? Can you post the subject and contents.
      My ComputerSystem Spec
  7.    09 Nov 2015 #7
    Join Date : Jun 2015
    Italy
    Posts : 149
    Windows 10 x64 Pro Build 15063.540
    Thread Starter

    Ok, but don't click the link.

    Hey!

    New message, please read http://topeleventokenhacks.com/supposed.php
      My ComputerSystem Spec
  8.    09 Nov 2015 #8
    Join Date : Jul 2015
    Posts : 3,652
    10 Pro

    Do you think these messages are being sent from your PC? Can you see them in sent mail for example?

    If you haven't change your email password.

    If it continues it could be someone is spoofing your email (sending a mail as if from you with a contact list obtained earlier). This doesn't mean your email is hacked. To know if this is the case you would need to look at the email header of one of these messages as this would tell you who the mail was actually sent from (rather than who it appears to have been).

    As @billy268 said there isn't much you can do about that.
      My ComputerSystem Spec
  9.    09 Nov 2015 #9
    Join Date : Jun 2015
    Italy
    Posts : 149
    Windows 10 x64 Pro Build 15063.540
    Thread Starter

    I have these mails in arrived mails, not in sent mails.
      My ComputerSystem Spec
  10.    09 Nov 2015 #10
    Join Date : Jul 2015
    Posts : 149
    Windows 10 Pro x64

    So you're receiving mails then, not sending them?
      My ComputerSystem Spec

 
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