Windows 10 HANGS-UP when I run Anti-Virus

I am using SUPERantiSpyware [SUPERantiSpyware.com] version 6.0.128 database version 12149 updated Nov 1, 2015. This is free version and I have been using it for more than two years on Windows 7 too.

Now I have Windows 10. When I run Scan ticking enable Rescue Scan [Maximum Boost], Windows 10 Hangs up giving following error message:

System sending this error message - 100 % completed KMODE_EXCEPTION_NOT_HANDLED

Can you please investigate and advise resolution of this problem which is quite irritating.


Thanks / Best Regards

Sounds like the software's kernel driver isn't compatible with windows 10 yet.

Contact their support and ask about Windows 10 compatibility.

Until then, my advice: do not use the software.

Hi:

In addition to @Hydranix's excellent advice...

You wrote:

I am using SUPERantiSpyware [SUPERantiSpyware.com] version 6.0.128

But the title of your post is "Windows 10 hangs-up when I run anti-virus".
For the record, SAS is NOT an anti-virus and is NOT a substitute for an anti-virus.
It is an anti-malware application designed to run alongside a robust, updated, anti-virus as part of a layered approach to security.
IOW, you still need an anti-virus (either the built-in Windows Defender of Win10, or another, paid or free, 3rd-party software).
This may sound like a "semantic" issue, but it's not. :)
Running an anti-malware application alone, without an anti-virus, is generally not recommended.

I hope you get your issue resolved,:)

MM