1.    29 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 4
    win7/win xp / Windows 10

    windows 10


    I have had trouble with hackers in my windows 10 install, I have been working with Microsoft technical support we have reinstaled windows 10. , I have not had a chance to make a image settings or have not been able to make a backup disc now I am trapped in blue screen loop and I keep recycling and have no way out what can I do. ?
      My ComputerSystem Spec
  2.    29 Oct 2015 #2
    Join Date : Oct 2015
    Posts : 1,969
    Windows 10 Pro X64

    Hi,

    Restart afresh from clean media what else can you do ?

    Cheers,
      My ComputersSystem Spec
  3.    29 Oct 2015 #3
    Join Date : Oct 2015
    Posts : 4
    win7/win xp / Windows 10
    Thread Starter

    Thanks buddy I have tried it several times, even in my saved folders I do not have anything that will help me , I'm all out of luck lol,
      My ComputerSystem Spec
  4.    29 Oct 2015 #4
    Join Date : Oct 2015
    Posts : 1,969
    Windows 10 Pro X64

    Hi,

    You do not have access to another machine where you can hook up your drive, retrieve and save what you want and then wipe your disk and start over the install ?

    Or maybe I don't understand what the exact nature of the problem is.

    Cheers,
      My ComputersSystem Spec
  5.    29 Oct 2015 #5
    Join Date : Oct 2015
    Posts : 4
    win7/win xp / Windows 10
    Thread Starter

    Thanks buddy no I do not have access to another machine nor trying to connect to the internet to retrieve a system image is obsolete I'm stuck in blue loop, may I add the hacker is probably over gained all control of my computer while I'm stuck in blue loop and can't get out so at this point I do not connect to the internet, these messages are being sent by my droid ultra smartphone , to this message board .
      My ComputerSystem Spec
  6.    29 Oct 2015 #6
    Join Date : Oct 2015
    Posts : 1,969
    Windows 10 Pro X64

    Hi,

    This hacker has certainly taken control of you, not your computer though.

    So, assuming a clean bios, why not take out the HD and put in a fresh one and reinstall Windows ?

    Good thing you have a "droid ultra smartphone" too............

    Cheer up,
      My ComputersSystem Spec
  7.    29 Oct 2015 #7
    Join Date : Oct 2015
    Posts : 4
    win7/win xp / Windows 10
    Thread Starter

    Lol, I do have log files and IP addresses of this mysterious hackers lol if you would like me to enclose them to you I would gladly do, only for research purposes ? I'm also an Microsoft ,java script writer/ developer and I, have the latest and greatest software. As of my Microsoft 08 R2 baseline report it is also helps my research about these various hackers/ I do have detailed files, logged into my computer which I cannot access at this point lol . Is there some thing can download on my phone?? Wish I could plug in the USB port and upload it into my computer I do not know everything there is to know about system tools as "(I must be a rookie ) or I would not be in this situation lol
      My ComputerSystem Spec

 

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