keep getting small windows pop up Chinese writing

Not sure if it's browser related, but whichever I have on chrome or IE I occasionally get a small window appear with some repeating video with Chinese writing the X does not close the window.

I have ran ADWcleaner Adaware spy bot & rogue killer....

various problems were reported and I chose clean in all cases.

but still it comes back from time to time, this happened after downloading some free file recovery programs...when still,in Windows 8 have upgraded to Windows 10 and the problem persists

Help please

UPDATE just happened again and I do not have browser open

You might want to d/l this program & have a look to see if you can spot the culprit. And it's free.

Autoruns for Windows

This utility, which has the most comprehensive knowledge of auto-starting locations of any startup monitor, shows you what programs are configured to run during system bootup or login, and when you start various built-in Windows applications like Internet Explorer, Explorer and media players. These programs and drivers include ones in your startup folder, Run, RunOnce, and other Registry keys. Autoruns reports Explorer shell extensions, toolbars, browser helper objects, Winlogon notifications, auto-start services, and much more. Autoruns goes way beyond other autostart utilities.

Also, you can try TDSSKiller which is a rootkit scanner.

TDSSKiller Download

   Note

When running TDSSKiller, launch the program, click on the blue text "Change Parameters" & check the box marked "Detect TDLFS File system." Click OK & then run the scan.

reddwarf4ever said:

UPDATE just happened again and I do not have browser open

That would suggest the process may be running in the background. You may wish to run RKill before you run any scans & see if this aids in removal. Do NOT reboot after running RKill.

RKill Download

RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes so that your normal security software can then run and clean your computer of infections. When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies that stop us from using certain tools. When finished it will display a log file that shows the processes that were terminated while the program was running.


As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot your computer as any malware processes that are configured to start automatically will just be started again. Instead, after running RKill you should immediately scan your computer using some sort of anti-malware or anti-virus program so that the infections can be properly removed.

thanks have downloaded as suggested will run and report back

thanks

thought I might try super antispyware, meant to be good so I am told

reddwarf4ever said:

thanks have downloaded as suggested will run and report back

thanks

thought I might try super antispyware, meant to be good so I am told

If you use that, be aware that they make a portable version you can run from a USB or directly on the PC if you wish. That way you don't have to install the entire AV program.

SUPERAntiSpyware - SUPERAntiSpyware Portable Scanner

Also, consider one of these options if you can't seem to get it out of the system.

If you're having problems with Windows 10 on your PC, you can try to refresh, reset,, or restore it.

thanks, it seems a lot of these options require a Windows install cd, but as it was upgraded from W8 I don't have one, unless a burnt one from windows media creator is sufficient ?
fingers crossed havnt seen the pop up window for some time, so maybe it's gone.....various threats were found and I removed them...

suppose could do do a clean install of W10 as its now been activated....lost almost everything when a restore from factory was done under Windows 8 so not much left now that didn't come with W10

thanks for. all the help

I hope it's sorted & in case you do decide to do a clean install, there are a lot of excellent tutorials on this site for just about any situation. At the bottom of this tutorial you'll see links to other situations involving a clean install. Just in case:

Windows 10 - Clean Install - Windows 10 Forums

the pop up window seems to have gone now, thanks

Hope it's gone for good