Still getting the below message on my user account even with Mbam rules downloaded and applied. Doesn't happen on Admin account , i guess i have to download Mbam rules for the "user account" as well .
I uninstalled correctly and restarted as requested but still seeing the message after every reboot.
Hi:
Are you the same person as the OP here, by any chance, because the posts sound identical?:)
The LUA issues were supposed to have been fixed with this current version, but AFAIK that particular error message you show is something entirely different (see below).
I know you said you reinstalled, but it's not clear from your post if you used the "best practices" method for a truly clean reinstall. And it sounds as if you did some self-medication by installing mbam-rules, which ought not to be necessary.
To start, if rebooting the system does not fix the error, then I suggest carefully following all the steps here: MBAM Clean Removal Process 2x.
Be sure to reboot when the removal tool prompts, and it's a good idea to do so again AFTER the reinstall.
Please note: To work correctly, MBAM Consumer should be installed and configured from a Windows Admin account. It can then be run under other, LUA accounts and the new version should fix the previous issues with LUA updating, etc..
IMPORTANT: The particular error you show in your screenshot CAN be due to the presence of a rootkit, or it could be another security program blocking the driver.
AFAIK It is NOT related to the LUA updating issues that were on the changelog for version 2.2.0.1024.
SO: Please let us know if that proper clean reinstall does or does not fix the issue. We can go from there.
Thanks,
MM
Yeah, thats me , i mistakenly posted in Win 10 since i ran Win 10 for quite some time and then realized i was using 7 again so i copied and pasted there . My mistake.
I did not do the clean install method because Mbam said to uninstall this way since they keep having to clear my history for installing/un installing too much , i have a lifetime license but they give me crap when i need to contact them and say it's always on the same computer.
I will try a clean install
LOL.
No problem.
I thought it was a case of deja vu.
Yes, please follow ALL of the steps for a CLEAN REINSTALL and please be sure to reboot again after the reinstall.
Then:
To minimize confusion, I suggest that we continue over at SF.com here, please.
Thanks,
MM
strange I didn't do any clean install for the new release, and the install went just fine, no errors, and I have 2 lifetime licenses.
Hi,
No, it's not strange, at all.
Most users ought to be able to upgrade on top of their existing installation.
The clean reinstall is the first step in basic troubleshooting for users who have problems.
In this case, there was some "self-medication", as well.
So, a proper clean reinstall ought to clean out any minor corruption, broken settings, etc.
If it does not, then there is likely something else going on with @fredc's system.
Thanks,
MM
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