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  1.    15 Sep 2015 #1
    Join Date : Oct 2014
    Posts : 2,496
    W10 Pro + W10 Preview

    Edge Hijacking?


    Is this a highjacking?
    Did scans with Defender, Mbam, Adwcleaner and Hitman Pro, which none detected.
    Could not open Edge without it appearing.
    Finally solved with a backdated recovery.
    Attached Thumbnails Attached Thumbnails bug.JPG  
      My ComputersSystem Spec
  2.    15 Sep 2015 #2
    Join Date : Jul 2015
    Posts : 1,563
    Windows 10 Pro x64 RS 10586.586

    Hi!
    Looks like a scammers managed to infect your computer with malware. There is no point in calling the number. They would take control of the computer, steal data and extort money.

    Start the infected computer in SAFE MODE and install Malwarebytes. It should be able to detect and remove this infection.

    Regular antivirus programs may not be very effective against adware.

    You can also try Eset Online Scanner.
      My ComputerSystem Spec
  3.    15 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 274
    Windows 10 Home

    It looks like a hijacking. Next time you are browsing the Internet and something like that appears, DO NOT click on anything. Just Control, Alt, Delete, and End Task.
      My ComputerSystem Spec
  4.    15 Sep 2015 #4
    Join Date : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64

    It does not just look like - it is malware
      My ComputerSystem Spec
  5.    15 Sep 2015 #5
    Join Date : Aug 2014
    Forever West
    Posts : 3,983
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by dencal View Post
    Is this a highjacking?
    Did scans with Defender, Mbam, Adwcleaner and Hitman Pro, which none detected.
    Could not open Edge without it appearing.
    Finally solved with a backdated recovery.
    Don't recognize where that phone number actually is but not in the USA. It does imply they have live people available to relieve you of your money.
      My ComputerSystem Spec
  6.    15 Sep 2015 #6
    Join Date : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64

    No, there are no 'live' people on that number. The phone number is absolutely dead as I tried it a few minutes ago. And I so wanted to wind them up too!
      My ComputerSystem Spec
  7.    15 Sep 2015 #7
    Join Date : Sep 2014
    Nashville, TN
    Posts : 3,143
    Windows 10 Pro

    It's neither malware, nor a hijacking (in the traditional sense). It's just a webpage that you can't close because they make clever use of javascript. Once you can successfully close the page, it will be gone. Typically, you do this by disabling your network connection, then killing Edge, and reopening it.. then closing the tab. If you leave your network connection on it will just reload the page.
      My ComputerSystem Spec
  8.    15 Sep 2015 #8
    Join Date : Oct 2014
    Posts : 2,496
    W10 Pro + W10 Preview
    Thread Starter

    Quote Originally Posted by Mystere View Post
    It's neither malware, nor a hijacking (in the traditional sense). It's just a webpage that you can't close because they make clever use of javascript. Once you can successfully close the page, it will be gone. Typically, you do this by disabling your network connection, then killing Edge, and reopening it.. then closing the tab. If you leave your network connection on it will just reload the page.
    What is the point of seizing control of Edge? if nobody answers the phone as stated by Whyme in an earlier post.
    I can confirm that even doing a control alt delete and end task would not get rid of it.
    Wish I had known earlier that breaking the internet connection would solve the problem, still recovery although slower solved it.
      My ComputersSystem Spec
  9.    15 Sep 2015 #9
    Join Date : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64

    It's a backdoor entry into your system. You ring "Microsoft" on the number provided. They chat with you and suggest having remote access to your system to resolve issues. They may then ask for your credit card details or for you to send money to them via internet-banking for the 'service' provided. Or they go straight ahead and infect your system. Or they do both. Either way it is bad.

    The phone number has been probably been discontinued as the issue was up on MS support/answer pages a while ago by users asking questions. They probably have a different number now from where they can provide 'support'
      My ComputerSystem Spec
  10.    16 Sep 2015 #10
    Join Date : Jul 2015
    Posts : 149
    Windows 10 Pro x64

    I agree with the above - it's nothing installed on the machine or an infection - just the browser misbehaving.

    Disconnect from the internet, kill the browser, re-open, clear cache/cookies etc and it will go away
      My ComputerSystem Spec

 
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