Page 1 of 2 12 LastLast

  1. Joined : Oct 2014
    Posts : 1,454
    W10 Pro + W10 Preview
       15 Sep 2015 #1

    Edge Hijacking?


    Is this a highjacking?
    Did scans with Defender, Mbam, Adwcleaner and Hitman Pro, which none detected.
    Could not open Edge without it appearing.
    Finally solved with a backdated recovery.
    Attached Thumbnails Attached Thumbnails bug.JPG  
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 1,563
    Windows 10 Pro x64 RS 10586.586
       15 Sep 2015 #2

    Hi!
    Looks like a scammers managed to infect your computer with malware. There is no point in calling the number. They would take control of the computer, steal data and extort money.

    Start the infected computer in SAFE MODE and install Malwarebytes. It should be able to detect and remove this infection.

    Regular antivirus programs may not be very effective against adware.

    You can also try Eset Online Scanner.
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 216
    Windows 10 Home
       15 Sep 2015 #3

    It looks like a hijacking. Next time you are browsing the Internet and something like that appears, DO NOT click on anything. Just Control, Alt, Delete, and End Task.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64
       15 Sep 2015 #4

    It does not just look like - it is malware
      My System SpecsSystem Spec


  5. Joined : Aug 2014
    Forever West
    Posts : 2,583
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       15 Sep 2015 #5

    dencal said: View Post
    Is this a highjacking?
    Did scans with Defender, Mbam, Adwcleaner and Hitman Pro, which none detected.
    Could not open Edge without it appearing.
    Finally solved with a backdated recovery.
    Don't recognize where that phone number actually is but not in the USA. It does imply they have live people available to relieve you of your money.
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64
       15 Sep 2015 #6

    No, there are no 'live' people on that number. The phone number is absolutely dead as I tried it a few minutes ago. And I so wanted to wind them up too!
      My System SpecsSystem Spec


  7. Joined : Sep 2014
    Posts : 2,923
    Windows 10 Pro
       15 Sep 2015 #7

    It's neither malware, nor a hijacking (in the traditional sense). It's just a webpage that you can't close because they make clever use of javascript. Once you can successfully close the page, it will be gone. Typically, you do this by disabling your network connection, then killing Edge, and reopening it.. then closing the tab. If you leave your network connection on it will just reload the page.
      My System SpecsSystem Spec


  8. Joined : Oct 2014
    Posts : 1,454
    W10 Pro + W10 Preview
       15 Sep 2015 #8

    Mystere said: View Post
    It's neither malware, nor a hijacking (in the traditional sense). It's just a webpage that you can't close because they make clever use of javascript. Once you can successfully close the page, it will be gone. Typically, you do this by disabling your network connection, then killing Edge, and reopening it.. then closing the tab. If you leave your network connection on it will just reload the page.
    What is the point of seizing control of Edge? if nobody answers the phone as stated by Whyme in an earlier post.
    I can confirm that even doing a control alt delete and end task would not get rid of it.
    Wish I had known earlier that breaking the internet connection would solve the problem, still recovery although slower solved it.
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64
       15 Sep 2015 #9

    It's a backdoor entry into your system. You ring "Microsoft" on the number provided. They chat with you and suggest having remote access to your system to resolve issues. They may then ask for your credit card details or for you to send money to them via internet-banking for the 'service' provided. Or they go straight ahead and infect your system. Or they do both. Either way it is bad.

    The phone number has been probably been discontinued as the issue was up on MS support/answer pages a while ago by users asking questions. They probably have a different number now from where they can provide 'support'
      My System SpecsSystem Spec


  10. Joined : Jul 2015
    Posts : 149
    Windows 10 Pro x64
       16 Sep 2015 #10

    I agree with the above - it's nothing installed on the machine or an infection - just the browser misbehaving.

    Disconnect from the internet, kill the browser, re-open, clear cache/cookies etc and it will go away
      My System SpecsSystem Spec


 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
No windows edge addons mean no windows edge at all !
Unless you want to brows through adds and spams and not be able to use your favorite addons to enter password, make youtube play in HD, use your download manager, ...etc you will not want to use edge! Now this is a shame as edge seems to be a...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:58.
Find Us
Twitter Facebook Google+



Windows 10 Forums