Malware/Hijack = Startmenu/bar 'locked' out and programs fail to start


  1. Posts : 1
    Windows 10 Home
       #1

    Malware/Hijack = Startmenu/bar 'locked' out and programs fail to start


    Evening all, sorry I'm posting in the dark (irl) on an old laptop, this is as close to a BSOD as can be, sorry if it's the wrong forum. I'll be as specific as I can;

    All was well until this evening whereupon restarting caused 'gangnamgame' site (left url out so as not to link) so I decided to sweep for malware, PUP etc.

    My preferred program, malwarebytes, would not start. I managed to start it from their 'chameleon' utility; it found about 7 registry entries labelled as 'hijack'/severe/

    Upon reboot, startbar, taskmanager and several other utilities would either crash on, fail to start. Powershell and others reported that I did not have relevant administrator privileges...

    I managed to run msconfig and schedule safe boot and ran SFC /SCANNOW, I've yet to see if it helps.


    This seems pretty bad anyway, like some new or advanced malware? All help greatly appreciated, I can't yet upload logs etc due to machine being broken.
      My Computer


  2. Posts : 16,325
    W10Prox64
       #2

    Droplifter said:
    Evening all, sorry I'm posting in the dark (irl) on an old laptop, this is as close to a BSOD as can be, sorry if it's the wrong forum. I'll be as specific as I can;

    All was well until this evening whereupon restarting caused 'gangnamgame' site (left url out so as not to link) so I decided to sweep for malware, PUP etc.

    My preferred program, malwarebytes, would not start. I managed to start it from their 'chameleon' utility; it found about 7 registry entries labelled as 'hijack'/severe/

    Upon reboot, startbar, taskmanager and several other utilities would either crash on, fail to start. Powershell and others reported that I did not have relevant administrator privileges...

    I managed to run msconfig and schedule safe boot and ran SFC /SCANNOW, I've yet to see if it helps.


    This seems pretty bad anyway, like some new or advanced malware? All help greatly appreciated, I can't yet upload logs etc due to machine being broken.
    Hi Droplifter and welcome to TenForums.

    Kaspersky have a rescue tool which operates outside of the OS. You might want to try this to get control over your system again. Once back on the desktop, run RKILL to stop any leftover malware processes. (Do not reboot after running RKILL. Everything RKILL does will be undone upon reboot.) Then, TDSSKiller. Then run an ESET Online Scan. Uninstall any and all browser toolbars. Finally, RESET your browsers.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:44.
Find Us




Windows 10 Forums