Windows 10: Mbam showing "unable to access update server"

  1. Posts : 558
    Windows 10
       11 Sep 2015 #1

    Mbam showing "unable to access update server"

    I have been getting this message on and off for weeks , don't understand it .

    Any ideas

      My ComputerSystem Spec

  2. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       11 Sep 2015 #2


    >>Disclaimer: NOT yet running Win10 & NOT Malwarebytes staff - just a long-time MBAM home user and forum volunteer (@daledoc1).

    There are many possible reasons for that error message.
    These include: installing and/or running MBAM from an LUA; software conflict; inaccurate system date/time; malware; server glitch; system networking issues, etc.

    Without a bit more information, it's hard to say for sure.

    MBAM should be installed & configured from an Admin account.
    However, if you installed and/or are running MBAM from an LUA, then there is a known issue with updating from that LUA with the current version.
    You may wish to try the fix HERE.
    It has resolved the issue for many of the handful of users reporting this behavior.
    A more permanent fix will be provided with a future version release, due "soonish".

    If that doesn't explain or resolve your issue, then you might want to head over to the MBAM forum HERE.
    We'll be happy to assist you with some routine troubleshooting to get you back up and running properly.


    Last edited by MoxieMomma; 11 Sep 2015 at 16:06. Reason: minor edit for clarity
      My ComputerSystem Spec

  3. Posts : 558
    Windows 10
    Thread Starter
       11 Sep 2015 #3

    Thanks a lot MM as usual .
      My ComputerSystem Spec


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