New
#1
explorer blocked, virus suspected
Greetings,
For a few weeks now the PC has been freezing in some places.
As soon as I start the PC everything works fine, then a few times the mouse click doesn't respond.
In particular, the taskbar appears busy or does not respond to clicks.
Explorer does the same thing when I click on folders.
If I opened edge, it works normally.
I did a hardware check in the bios and everything seems ok.
I tried different antiviruses, eset online, panda online, malware bytes, iobit fight, superantispyware.
No one detected viruses.
superantispyware highlighted something in the user's temp folder for me.
I deleted everything but a temporary .tmp file remained which I don't know who uses it. I tried parsing it in virustotal and it just tells me it's "gzip".
I tried restarting explorer.exe and sometimes it fixes it and sometimes it doesn't.
The problem remained. Do you have any ideas on how I can solve it?