Windows 10: Windows Defender

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  1.    05 Sep 2015 #1

    Windows Defender


    I'm having problems with this, too. Or rather I'm worried I may not be protected. I downloaded Windows 10 yesterday. When I go into programs, I don't see Windows Defender in there. Why not? Shouldn't it be there?

    I've been reading on the net about Defender. Articles say to get rid of any other virus protection software that's been downloaded. When I was Windows 7, I downloaded the FREE trial of Malwarebytes and the PC came with a FREE trial to McAfee. (I recently bought a refurbished Acer from Walmart). But now I'm afraid to uninstall these two programs because I fear I may end up with no protection.

    Once again: shouldn't the Windows Defender that came with the Windows 10 download show up in "Programs"?

    I am paying close attention to the post about this subject and will try whatever helps. But in the meantime, I would like to find Defender on my PC. I apologize for the redundant dialogue.

    Thanks so much to everybody.

    Carol
      My ComputerSystem Spec


  2. Posts : 11,525
    Windows 10 Pro
       05 Sep 2015 #2

    Malwarebytes can run along side the most AV programs including Windows Defender.

    If you uninstall McAfee properly, you should be able to enable Windows Defender.
    To uninstall McAfee properly
    - Uninstall McAfee using the standard way to remove a program.
    Download the MCPR tool from: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp and save it to a folder on your computer.

    IMPORTANT: The MCPR tool is updated periodically when new products and updates are released. Always download a new copy of the MCPR tool before using it to uninstall your product.

    Navigate to the folder where you saved the file, and double-click MCPR.exe.

    When you see the User Account Control dialog box, click Yes.

    At the McAfee Software Removal screen, click Next.

    At the End User License Agreement (EULA) dialog box, click Next to accept the agreement.

    When prompted, type the Captcha information, which is case-sensitive, to validate to application security, and then click Next.


    • If you have Family Protection installed, type your Administrator user name and password and click Next.
    • If you cannot authenticate, follow the on-screen instructions to obtain an uninstall code. If you do not have Family Protection installed, you will not receive this authentication prompt.

    When you see the message CleanUp Successful, restart your computer. Your McAfee product will not be fully removed until after the restart.

    IMPORTANT: If you see the message Cleanup Unsuccessful, save your MCPR log files for analysis by Technical Support:Source: McAfee uninstall tutorial


    1. At the Cleanup Unsuccessful dialog box, click View Logs. Your troubleshooting log opens in a Notepad window.
    2. Click File, Save As, and save the file to your Desktop. Name the file MCPR_date.txt (for example, MCPR_Jan10_12.txt).
    3. Contact McAfee Technical Support and provide the log file to your technician for troubleshooting.
    4. Confirm that all McAfee products have been removed from your computer


    Source: McAfee uninstall tutorial
      My ComputersSystem Spec

  3.    05 Sep 2015 #3

    axe0 said: View Post
    Malwarebytes can run along side the most AV programs including Windows Defender.

    If you uninstall McAfee properly, you should be able to enable Windows Defender.
    To uninstall McAfee properly
    - Uninstall McAfee using the standard way to remove a program.[/LIST]

    Source: McAfee uninstall tutorial
    Oh, my, Lord. This is a lot for me to digest. <G>

    ONE BIG QUESTION. WHY DOESN'T WINDOWS DEFENDER SHOW UP IN PROGRAMS? IF IT WAS DOWNLOADED, IT SHOULD SHOW UP IN PROGRAMS, RIGHT?

    Is it possible I accidently deleted it when I was uninstalling Defender Driver? I honestly don't believe I did delete Windows Defender. I was cautious when I was removing WinZip Driver & Defender Driver.

    Would MCAfee prevent Windows Driver from showing up in Programs?

    Thank you for bearing with me.
      My ComputerSystem Spec

  4.    05 Sep 2015 #4

    cbokay said: View Post
    I'm having problems with this, too. Or rather I'm worried I may not be protected. I downloaded Windows 10 yesterday. When I go into programs, I don't see Windows Defender in there. Why not? Shouldn't it be there?

    I've been reading on the net about Defender. Articles say to get rid of any other virus protection software that's been downloaded. When I was Windows 7, I downloaded the FREE trial of Malwarebytes and the PC came with a FREE trial to McAfee. (I recently bought a refurbished Acer from Walmart). But now I'm afraid to uninstall these two programs because I fear I may end up with no protection.

    Once again: shouldn't the Windows Defender that came with the Windows 10 download show up in "Programs"?

    I am paying close attention to the post about this subject and will try whatever helps. But in the meantime, I would like to find Defender on my PC. I apologize for the redundant dialogue.

    Thanks so much to everybody.

    Carol
    Defender is located here "%ProgramFiles%\Windows Defender\MSASCui.exe"
      My ComputersSystem Spec

  5.    05 Sep 2015 #5

    clam1952 said: View Post
    Defender is located here "%ProgramFiles%\Windows Defender\MSASCui.exe"
    I'm sorry. I don't mean to come across as a complete idiot, but how do I use that link to restore Windows Defender? What I mean is how do I manipulate the exe dll?
      My ComputerSystem Spec

  6.    05 Sep 2015 #6

    cbokay said: View Post
    I'm sorry. I don't mean to come across as a complete idiot, but how do I use that link to restore Windows Defender? What I mean is how do I manipulate the exe dll?
    OK simplified that translates as C:\Program Files\Windows Defender\MASSCui.exe

    Typing %ProgramFiles%\Windows Defender\MSASCui.exe in the search will find it or use explorer as above, right click on MASSCui.exe and either pin to start, pin to taskbar or send to desktop as shortcut. 3 options.

    Malc
      My ComputersSystem Spec


  7. Posts : 11,525
    Windows 10 Pro
       05 Sep 2015 #7

    cbokay said: View Post
    Oh, my, Lord. This is a lot for me to digest. <G>

    ONE BIG QUESTION. WHY DOESN'T WINDOWS DEFENDER SHOW UP IN PROGRAMS? IF IT WAS DOWNLOADED, IT SHOULD SHOW UP IN PROGRAMS, RIGHT?

    Is it possible I accidently deleted it when I was uninstalling Defender Driver? I honestly don't believe I did delete Windows Defender. I was cautious when I was removing WinZip Driver & Defender Driver.

    Would MCAfee prevent Windows Driver from showing up in Programs?

    Thank you for bearing with me.
    Windows Defender does not occur in the program list, because it is a feature of windows.
    I have never seen a feature of windows in the program list.

    You can't remove Windows Defender, only disable it.

    When you have another AntiVirus program installed, Windows Defender disables itself to prevent problems due to multiple active AV programs. But still, the answer will be
    Windows Defender does not occur in the program list, because it is a feature of windows. I have never seen a feature of windows in the program list.
      My ComputersSystem Spec

  8.    05 Sep 2015 #8

    Defender won't normally show up unless you are in it's opinion overdue a scan in which case the notifications thingy will tell you.

    So long as it's showing as enabled in the Update and Security settings it will be or should be working and you can run it from the entry at the bottom of the settings, however pinning it to the start menu or putting a shortcut on the desktop is quicker, as in a one step process to open it without having to go through settings.
      My ComputersSystem Spec

  9.    05 Sep 2015 #9

    clam1952 said: View Post
    OK simplified that translates as C:\Program Files\Windows Defender\MASSCui.exe

    Typing %ProgramFiles%\Windows Defender\MSASCui.exe in the search will find it or use explorer as above, right click on MASSCui.exe and either pin to start, pin to taskbar or send to desktop as shortcut. 3 options.

    Malc
    I tried it several times but finally entered the search this way: %ProgramFiles%\Windows Defender. This brought it up and then I right clicked on MASSCui. Thank you so much for your brilliant help. You computer techies are in a class all your own, and I'm glad you are. Have a super day.
      My ComputerSystem Spec


  10. Posts : 11,525
    Windows 10 Pro
       05 Sep 2015 #10

    In explorer, you can only enter a folder in the address balk.
    So, %ProgramFiles%\Windows Defender\MSASCui.exe won't work, because then you would request explorer to open it but it can't via the address balk.
      My ComputersSystem Spec


 
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