Windows 10: Trojan in My Registry

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  1.    05 Sep 2015 #11

    WhyMe said: View Post
    Are you running multiple real-time AV protection simultaneously???
    The only thing I am running now is Kapersky.

    I stopped and deleted everything else.

    Except Windows Defender. Kapersky stops that automatically.
      My ComputerSystem Spec

  2.    05 Sep 2015 #12

    Borg 386 said: View Post
    Agree axe0, Sounds like they are trying to get some money out of you. There is no need to trash a 14 month old PC just because it is running slow. Even if you do have a trojan, there are free online tools to help you get rid of it.

    A good rootkit scanner is TDSSKiller.

    If you are having that much trouble you may wish to do a repair install, or a refresh or a reset. This tutorial will show you how. Sometimes it's better to just do a clean install & start fresh.

    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    Thanks, I 'll try TDSS this afternoon.
      My ComputerSystem Spec


  3. Posts : 705
    Windows 10 Pro x64
       05 Sep 2015 #13

    To be honest, it could take an age to find what is causing the slowdown. You've probably got a load of gunk or 'cruft' leftover from previous os's plus a load of things running in the background that may not be necessary. Multiple issues most likely. The simplest solution is a totally clean install (assuming your Win10 upgrade is properly activated)
      My ComputerSystem Spec


  4. Posts : 2,289
    Windows 10.3 Home 1703 x64 (Home per choice)
       05 Sep 2015 #14

    RaymondWindoz10 said: View Post
    I got their number from the literature found in the owner's manual of the printer.
    It was an 800 toll free number that took me to India.
    The company was registered in Ohio, but the call center was in India.
    Interesting, it could have been outdated or redirected, pretty easy to do, even for a mobile number.

    RaymondWindoz10 said: View Post
    But if I click on yahoo it takes 2,3 minutes to load and if I restart the computer it takes 5m to cycle through.

    Clicking on my mail or a random website is equally frustrating.

    I 'll keep trying new ideas though.
    In that case try CCleaner + Wise Care Free + you can also download and run this as admin:
    Trojan in My Registry Attached Files
    Last edited by TairikuOkami; 05 Sep 2015 at 13:12.
      My ComputerSystem Spec


  5. Posts : 11,543
    Windows 10 Pro
       05 Sep 2015 #15

    RaymondWindoz10 said: View Post
    I did a full scan with Kapersky.......quick and full, about 8 or 10 times.

    I did MBAM 5,6 times.

    I have always had Google Ghostery and ABP installed.

    I did Spybot 3,4 times.

    I did Windows Defender 3,4 times. The first time I did it, it took 16 hours..........no lie.

    And I did CCleaner 5,6 times as well.

    I felt like ........well, if something was not cleaned on the first pass, maybe it will be found on this one. Or I would walk away from the computer and figure that I may was well leave a virus scan running......it's not like it was going to cost me anything.

    I was not aware of the MBAM Rootkit.
    I ran it this morning but nothing seems to have changed.

    After running the Rootkit, I downloaded Regseeker and it ran through 2601 files taking 27m to get the task done.
    I checked the box that said autoclean, and I did not see any results posted, so I am assuming it did what it was suppose to do.
    I am rerunning it now, just in case: see above............lol.

    I am confident that those clowns in India........(from the call center) were probably going to get a percentage of the services they sold.

    I don't want to trash a 14 month old computer but it runs incredibly slow. I have removed all the bloatware. All the free virus protection. I was told that they run in the background and conflict with each other. So I removed them and if I want to use them, I reload them, run them and then delete them.

    I clean my history files 3,4 times a week.

    I keep the trash bin empty........and I recently uploaded W10.

    I am only using about 10 percent of the computer's capacity.

    But if I click on yahoo it takes 2,3 minutes to load and if I restart the computer it takes 5m to cycle through.

    Clicking on my mail or a random website is equally frustrating.

    I 'll keep trying new ideas though.

    Many thanks.
    First off, there isn't any virus on your PC, because it certainly would have been caught. Pretty much everything can be found in the registry which is just a libraby that is all over the files, if there truly was a trojan then you would have experienced bigger problems.
    Second, a slow pc has many causes, from fragmentation to too many programs installed to system file problems.
    My bet would be system file problems since you as you say don't have much installed.
      My ComputersSystem Spec

  6.    05 Sep 2015 #16

    I did TDSS and I found McAfee rootkit as well.

    I ran both of them twice.

    I deleted them like usual after I ran them and I decided to check the trash bin to make sure they were there.

    I found 3,142 files in there !

    Something was doing it's job. I don't know if it was Regseeker, TDSS, McAfee Rootkit or where all those files came from , but they were not there yesterday.
      My ComputerSystem Spec


  7. Posts : 2,033
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       05 Sep 2015 #17

    Take Whyme's advice. Do a clean install. In addition, forget all the anti virus crap. Just use Windows Defender & Malware Bytes free version and watch your behind when surfing the internet and do not open strange emails.

    In addition, use Macrium Reflect Free to make a backup image.
      My ComputerSystem Spec


  8. Posts : 11,543
    Windows 10 Pro
       05 Sep 2015 #18

    topgundcp said: View Post
    Take Whyme's advice. Do a clean install. In addition, forget all the anti virus crap. Just use Windows Defender & Malware Bytes free version and watch your behind when surfing the internet and do not open strange emails
    For a part your correct, there is no virus problem.
    But I would feel it a shame to not solve the slow perfomance issue.
      My ComputersSystem Spec

  9.    05 Sep 2015 #19

    topgundcp said: View Post
    Take Whyme's advice. Do a clean install. In addition, forget all the anti virus crap. Just use Windows Defender & Malware Bytes free version and watch your behind when surfing the internet.

    Thanks, I'll do that.

    After I ran TDSS and McAfee antiroot it said that no trojans were found.

    I hope they are right.


    I have another unique problem as well.

    The clock on the bottom right says it is 28 August and 831 pm.
    But it is 5 September and 1 06 pm.

    I right clicked on the clock and went to settings and it says that the clock function is set for automatic updates.

    I restarted the computer , hoping it would reset but no luck .

    I can't find any function that suggests that I can correct the time or date manually.

    Any suggestions?.
      My ComputerSystem Spec


  10. Posts : 11,543
    Windows 10 Pro
       05 Sep 2015 #20

    RaymondWindoz10 said: View Post
    Thanks, I'll do that.

    After I ran TDSS and McAfee antiroot it said that no trojans were found.

    I hope they are right.


    I have another unique problem as well.

    The clock on the bottom right says it is 28 August and 831 pm.
    But it is 5 September and 1 06 pm.

    I right clicked on the clock and went to settings and it says that the clock function is set for automatic updates.

    I restarted the computer , hoping it would reset but no luck .

    I can't find any function that suggests that I can correct the time or date manually.

    Any suggestions?.
    For the last definitive time, there is no virus.
    It was a scam, a (fake?) company who wants to charge you for removing something that isn't there.
      My ComputersSystem Spec


 
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