report

walleyeblugill said:

where do i find this report after scanning

C:\Windows\Debug\msert.log

Good luck.

It show's zero infected files so just cancel and forget about it.

when scan is complete a pop up should show ?
if you haven't closed it ...

Hearsepilot said:

It show's zero infected files so just cancel and forget about it.

Respectfully, HP

From his screenshot, it looks as if he is running a 'Full Scan', which hasn't completed. (Scan types ~ Quick, Custom and Full)

3nd said:

when scan is complete a pop up should show ?
if you haven't closed it ...

Correct.


~~~~~~~


@walleyeblugill

When the scan completes, you will see the following screen...



To see what it found, click on 'View detailed results of the scan'. And another window will pop up...



Hopefully all is clear. Click > OK > Finish. Then, if you want to clear the test log from your computer, navigate to C:\Windows\Debug

There you will see the file 'mrt'. you can click on it for review if you wish, after review, close it, left click on it to 'highlight' and click > Delete.



Best of luck.

WXC said:

Respectfully, HP

From his screenshot, it looks as if he is running a 'Full Scan', which hasn't completed. (Scan types ~ Quick, Custom and Full)




Correct.


~~~~~~~


@walleyeblugill

When the scan completes, you will see the following screen...



To see what it found, click on 'View detailed results of the scan'. And another window will pop up...



Hopefully all is clear. Click > OK > Finish. Then, if you want to clear the test log from your computer, navigate to C:\Windows\Debug

There you will see the file 'mrt'. you can click on it for review if you wish, after review, close it, left click on it to 'highlight' and click > Delete.



Best of luck.

Yeah i know, either way he'll not come back with any updates or gratitude. He's got about 3 open posts now and they will all die in silence.

Hearsepilot said:

Yeah i know, either way he'll not come back with any updates or gratitude. He's got about 3 open posts now and they will all die in silence.

I've notice that a few times myself.

Hopefully he'll get it all sorted.


Happy New Year, to you and yours. Stay safe.