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#11
@SueJohnson ............. boy those programs sure cleaned out a bunch of "Crap" ! That should make it run a lot better !
Ok let's run another program "ESET" !
ESET Online Scanner
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Note: You can expect this process to take a couple of hours or more.
Download ESET Free Online Scanner and save it to your Desktop >>> https://redirect.viglink.com/?format...line%20Scanner
* Right click on esetonlinescanner_enu.exe and select Run as administrator
* Click Computer Scan
* Click Full scan
* Select Enable ESET to detect and quarantine potentially unwanted applications
* Click Start scan
* Once completed click Save scan log and save it to your Desktop as ESETScan.txt
* Click Continue then finally click Close
* Copy and paste the ESETScan.txt file contents in your reply or just let us know everything is good !
Thanks !
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@SueJohnson i also need you to run this program after you post the "ESET Log/report !!
Full System Scan with Malwarebytes Antimalware >>> https://www.malwarebytes.com/mwb-download
* If not existing, please download Malwarebytes' Anti-Malware to your desktop.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If the program is already installed:
* Run Malwarebytes Antimalware
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform fullscan, place a checkmark on all hard drives, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location.
* The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
* Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
*** Post that log back here or just tell me what it found ?
If it is to long then you will have to zip it or find a site to download it to & let me know where !
Post the logs so i can read them unless nothing is found ! If they are to big then zip them up & give me a link !!
Thanks !
Chuck