PUA found by Windows Protection, no app name/info given?


  1. Posts : 3
    Windows 10
       #1

    PUA found by Windows Protection, no app name/info given?


    There is an app that I cannot for the life of me find that window thinks could be dangerous. I've had it since September 9th. When I click more info, this image [below] is what I get. When I click view details it takes me to a page with even less information. I went through all the apps I have installed and none of them are an issue for me and none of them look out of the ordinary. But I still don't know which one is causing this issue? Can anyone help?

    Microsoft Windows Version 22H2 (OS Build 19045.3448)

    PUA found by Windows Protection, no app name/info given?-capture.png
      My Computer


  2. Posts : 352
    Windows 11 Home (x64) Version 23H2
       #2

    Howdy @redscarlet and welcome to the forum !

    Download these 2 programs & run them, when done post the logs so we can see if that problem goes away or do i need to have you run a more stronger program ??
    Malwarebytes AdwCleaner >>> Download AdwCleaner
    Please download AdwCleaner and save it to your Desktop
    * Close all open programs and browsers
    * Right click on the icon and select Run as administrator
    * Click Scan now
    * Allow the program to Quarantine what it finds except for Pre-installed applications if you would like to keep those or other entries you would like to keep
    * When completed click View Scan Log File
    * Copy and paste the contents in your reply
    * Click Skip Basic Repair if it appears then close the program

    ===========

    Full System Scan with Malwarebytes Antimalware >>> https://www.malwarebytes.com/mwb-download
    * If not existing, please download Malwarebytes' Anti-Malware to your desktop.
    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

    * If the program is already installed:
    * Run Malwarebytes Antimalware
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform fullscan, place a checkmark on all hard drives, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad. Please save it to a convenient location.
    * The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    * Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
    *** Post that log back here or just tell me what it found ?
    If it is to long then you will have to zip it or find a site to download it to & let me know where !

    Post the logs so i can read them unless nothing is found ! If they are to big then zip them up & give me a link !!

    Thanks !
    Chuck
      My Computer


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    Here's what I got from Malwarebytes AdwCleaner and Malwarebytes


    AdwCleaner results:

    # -------------------------------
    # Malwarebytes AdwCleaner 8.4.0.0
    # -------------------------------
    # Build: 08-30-2022
    # Database: 2023-07-19.3 (Cloud)
    # Support: https://www.malwarebytes.com/support
    #
    # -------------------------------
    # Mode: Scan
    # -------------------------------
    # Start: 10-08-2023
    # Duration: 00:00:03
    # OS: Windows 10 (Build 19045.3448)
    # Scanned: 32108
    # Detected: 0


    ***** [ Services ] *****

    No malicious services found.

    ***** [ Folders ] *****

    No malicious folders found.

    ***** [ Files ] *****

    No malicious files found.

    ***** [ DLL ] *****

    No malicious DLLs found.

    ***** [ WMI ] *****

    No malicious WMI found.

    ***** [ Shortcuts ] *****

    No malicious shortcuts found.

    ***** [ Tasks ] *****

    No malicious tasks found.

    ***** [ Registry ] *****

    No malicious registry entries found.

    ***** [ Chromium (and derivatives) ] *****

    No malicious Chromium entries found.

    ***** [ Chromium URLs ] *****

    No malicious Chromium URLs found.

    ***** [ Firefox (and derivatives) ] *****

    No malicious Firefox entries found.

    ***** [ Firefox URLs ] *****

    No malicious Firefox URLs found.

    ***** [ Hosts File Entries ] *****

    No malicious hosts file entries found.

    ***** [ Preinstalled Software ] *****

    No Preinstalled Software found.


    AdwCleaner[S00].txt - [1420 octets] - [08/10/2023 08:24:35]

    ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S01].txt ##########

    - - - Updated - - -

    Malwarebytes results:
    There is no option to perform a full scan or check all hard drives. I only have the option to click "scan" under "Scanner" and I will be posting a photo of that option here as well. This .txt file contains the results from selecting that option.
    Attached Thumbnails Attached Thumbnails PUA found by Windows Protection, no app name/info given?-capture.png  
    PUA found by Windows Protection, no app name/info given? Attached Files
    Last edited by redscarlet; 08 Oct 2023 at 08:54. Reason: Change title name
      My Computer


  4. Posts : 5,452
    Windows 11 Home
       #4

    You can upload the file to VirusTotal

    Anyway, it is just PUA, so you can add it to exclusions.

    Add or Remove Microsoft Defender Antivirus Exclusions in Windows 10
      My Computer


  5. Posts : 23,281
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #5

    @redscarlet


    Might want to run the free ESET online scan...

    Free Virus Scan | Online Virus Scan from ESET | ESET
      My Computer


  6. WXC
    Posts : 13,170
    Windows 10 Pro 64-bit 22H2 19045.4046
       #6

    Hello, @redscarlet.

    Welcome to the forum.

    Everything looks clear to me. The .txt file is clean.

    We'll let @flashh4 have a look, and give his opinion.

    All the best.
      My Computer


  7. Posts : 3
    Windows 10
    Thread Starter
       #7

    Thank you for the tips and information. It seems like a false alarm because no one is noticing anything else out of the ordinary. I'll wait for the first reply's response before marking this thread as solved
      My Computer


  8. Posts : 352
    Windows 11 Home (x64) Version 23H2
       #8

    @redscarlet .......... nothing in any of the logs ! What ever is was it wasn't malware !

    Have a good one ! You can delete the programs & their reports !
      My Computer


 

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