Can't Connect to Some Sites

I am unable to connect to various sites now, including Norton {my antivirus} ebay, Windows Live Mail. I can connect to Facebook, Accuweather, yahoo mail, etc.


Also my Comcast streaming has my location in Boston, tho I am in Pennsylvania.


I have 2 boot drives, and they both have the same issue. Can a virus do something that would affect 2 separate boot drives?


I ran Malwarebytes with no issue. Ran a smart scan with norton, not issues. I cannot do a full Norton scan as it requires a connect online.

Just tried my phone and it seems it can connect to all websites.

Thanks


{Windows 10 PC}

When you try eBay etc what happens any error, are you using the same browser on both boots. From a CMD prompt type
Tracert eBay.com
Tracert norton.com
Post results

From CMD prompt type
Ipconfig / all

Post results
Check your host file what does it say

Samuria said:

When you try eBay etc what happens any error, are you using the same browser on both boots. From a CMD prompt type
Tracert eBay.com
Tracert norton.com
Post results

From CMD prompt type
Ipconfig / all

Post results
Check your host file what does it say

As for the hosts file, it is essentially empty {minus a descrition}.

Yes, I use the same browser, Firefox, on both drives. When it can't connect to sites, I get a time expiration message. Currently that computer is unplugged for the next 2 hours. I was told to do that. I can run what you posted and post results then.

I have a separate computer, this 1, that connects to all sites. Just strange 2 separate drives fail. What do they have in common? Can a virus on 1 drive cause a modem error? Or somehow affect the other drive?

Thanks.

- - - Updated - - -

Very strange. My back-up computer is now having the same issue, tho I don't think at first. The only thing in common is a thumb drive with photos/videos that was plugged into both.

Here are the results u asked about:

Request timed out on both Tracerts.

And this for the other test:

C:\WINDOWS\system32>Ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-GVU2Q55
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.pa.comcast.net.

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 80-CE-62-EB-78-3B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 40-A3-CC-E3-C4-D0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 42-A3-CC-E3-C4-CF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : hsd1.pa.comcast.net.
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3168
Physical Address. . . . . . . . . : 40-A3-CC-E3-C4-CF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2601:547:580:5fb0:e073:1e94:b4e4:c188(Preferred)
Temporary IPv6 Address. . . . . . : 2601:547:580:5fb0:a517:60f:a58d:4f31(Preferred)
Link-local IPv6 Address . . . . . : fe80::e073:1e94:b4e4:c188%20(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, July 16, 2023 1:42:22 PM
Lease Expires . . . . . . . . . . : Monday, July 17, 2023 1:42:23 PM
Default Gateway . . . . . . . . . : fe80::6eb0:ceff:fede:d8ab%20
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 172008396
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-23-6B-B8-30-80-CE-62-EB-78-3B
DNS Servers . . . . . . . . . . . : 2001:558:feed::1
2001:558:feed::2
75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 40-A3-CC-E3-C4-D3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Try setting your dns to 1.1.1.1 and 8.8.8.8 if dns is slow it would do it

Can you post results of tracert from post 2 id it the same if you use a network cable?