Windows Defender screen going completely blank after a week


  1. Posts : 1
    Windows 10
       #1

    Windows Defender screen going completely blank after a week


    After a week from the point of installing Windows, the Windows Defender page goes completely blank and doesn't give me any options to do anything. it's completely pitch black screen and I can't click on anything. Defender seems to be blocking files still but I want to get the screen working again.
    I've checked services.msc for any Defender related services and there's Windows Defender Advanced Threat Protection service which I can't switch to Automatic, just throws a "Access Denied" box and an OK button.
      My Computer


  2. Posts : 5,330
    Windows 11 Pro 64-bit
       #2

    Hi @Lyssa, welcome to TenForums!

    Learn how to fix blank Windows Security screen In Windows 11 and Windows 10 using the many solutions.

      My Computer


  3. Posts : 1,026
    Win10 Version 21H2 19044.1645
       #3

    Lyssa said:
    After a week from the point of installing Windows, the Windows Defender page goes completely blank and doesn't give me any options to do anything. it's completely pitch black screen and I can't click on anything. Defender seems to be blocking files still but I want to get the screen working again.
    I've checked services.msc for any Defender related services and there's Windows Defender Advanced Threat Protection service which I can't switch to Automatic, just throws a "Access Denied" box and an OK button.
    Had same issue but not after installation. Restart corrected the issue. Ran sfc/scannow no issues.

    Not taken time to research further.
      My Computer


 

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