Select a certificate for authentication window while using kaspersky


  1. Posts : 5
    win 11
       #1

    Select a certificate for authentication window while using kaspersky


    Hello I recently noticked Kaspersky causing a issue which I am dealing with for a long time. Everytime I enter excel I have to select certificate for authentication, weird thing: Adobe certificates only appears here (I use photoshop & Premiere Pro) Can I add these certificates as trusted so kaspersky won't verify it? Or I can do something something else what will fix it? Pausing protection in kaspersky temporary fix the issue, temporary becasue I want to keep using kaspersky antivirus and fix the issue. Hope somebody will know what I have to do with that, is really annoying problem for me. I use it all on my windows 11 thanks in advance if somebody decided to read that thread.

    Window that pop-up looks like this: Select a certificate for authentication window while using kaspersky-safasasasfas.jpg
      My Computer


  2. Posts : 6,303
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #2

    As you're a Kaspersky client, contact their support to see if they have a solution.
      My Computers


  3. Posts : 16,943
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #3

    Perhaps you have an Adobe add-in loaded in Excel.
    Check in Excel, File menu, Options, Add-ins.
    If you don't need it then de-select it. I imagine that Adobe publishes instructions about this add-in that might be worth reading.

    I do not know Polish so I do not know what that dialog is saying.

    Denis
      My Computer


  4. Posts : 5
    win 11
    Thread Starter
       #4

    Try3 said:
    Perhaps you have an Adobe add-on loaded in Excel.
    Check in Excel, File menu, Options, Add-ins.

    Denis
    I never added nothing here, but I checked and I don't have. Anyway I also verified is that window appears in other Office tools - I can see it also in Word.

    - - - Updated - - -

    Try3 said:
    Perhaps you have an Adobe add-in loaded in Excel.
    Check in Excel, File menu, Options, Add-ins.
    If you don't need it then de-select it. I imagine that Adobe publishes instructions about this add-in that might be worth reading.

    I do not know Polish so I do not know what that dialog is saying.

    Denis
    Sorry I didn't notice that, weird because I switched language to english but there still some polish lines.
    I translated so you can take a look if you want Select a certificate for authentication window while using kaspersky-fdhdhffdhhdf.jpg
      My Computer


  5. Posts : 6,846
    22H2 64 Bit Pro
       #5

    Try turning off Kaspersky SSL scanning:

    https://support.kaspersky.com/KIS/2020/en-US/157530.htm

    Find the setting "Do not scan encrypted connections"

    It might be different depending on the version you are using.

    Test and see if that works.

    Reason: Kaspersky presents it's own certificate and I'm guessing that can cause a validation error.
      My Computer


  6. Posts : 6,846
    22H2 64 Bit Pro
       #6
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  7. Posts : 6,846
    22H2 64 Bit Pro
       #7

    Look up the settings for the version that you have installed.
      My Computer


  8. Posts : 5
    win 11
    Thread Starter
       #8

    Callender said:
    Try turning off Kaspersky SSL scanning:

    https://support.kaspersky.com/KIS/2020/en-US/157530.htm

    Find the setting "Do not scan encrypted connections"

    It might be different depending on the version you are using.

    Test and see if that works.

    Reason: Kaspersky presents it's own certificate and I'm guessing that can cause a validation error.
    It fixed the issue, thank you! By turning it off it shouldn't make any major changes with antivirus functionation?
      My Computer


  9. Posts : 6,846
    22H2 64 Bit Pro
       #9

    It's a long time since I used Kaspersky (years ago) but it should still work if you happen to download anything dodgy that attempts to install/ launch malware.

    If concerned about SSL scanning of web traffic when browsing consider a browser add on. There are a few available. Here's one.

    Bitdefender TrafficLight - Free Add-on for Secure Web Browsing
      My Computer


 

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