SERIOUS HELP NEEDED: My Microsoft Edge Has Been Hacked? *Screenshots*

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  1. Posts : 696
    Windows 10
       #1

    SERIOUS HELP NEEDED: My Microsoft Edge Has Been Hacked? *Screenshots*


    Hi all,

    When I was extremely fatigued I accidentally clicked on a website link and since then I'm constantly getting these notifactions.

    It keeps appearing every couple minutes in my Notifcations Area at the bottom right of my taskbar.

    This is really worrying me because I'm worried that my whole PC and other apps have been infected with malware a trojan or a virus or spyware.

    My Microsoft Edge is the latest version and all of my virus update definitions are 100% up to date in Windows Security.

    I've uploaded screenshots so it's more clear what I mean:

    imgbox - fast, simple image host
    imgbox - fast, simple image host
    imgbox - fast, simple image host

    Thank you

    - - - Updated - - -

    Forgot to say I'm not using McAfee antivirus and I'm using Windows 10's inbuilt antivirus that's fully up to date.

    What really sucks is that I don't want to open any other apps because I'm worried they'll be infected by me opening other apps.

    How can I check if any other of my apps have been affected?
      My Computer


  2. Posts : 4,592
    several
       #2

    You could give malwarebytes a whirl and see if it finds anything.
      My Computer


  3. Posts : 14,020
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #3

    A note about McAfee, on a couple of new computers I've removed McAfee for the clients [they had their own preference] and found there's 2 parts to uninstall, one is the antivirus part and the other, as shown in those images, is about Web protection. Uninstalling one part doesn't always automatically uninstall the other part.
      My Computers


  4. Posts : 2,800
    Windows 7 Pro
       #4

    Hi,

    Relax your computer has not been hacked, You only inadvertently installed a Fishing push notification or Browser plugin that hijacked itself in your notification system.

    Some of these remains undetected until Defender makes a system scan.

    The real error would be to click on "Delete Virus"... and follow their instructions. You would risk identity theft.

    Check in the currently installed software if any of them lies there, uninstall them...

    Then use Malwarebyte antimalware, to remove residues and unlisted.

    Verify the addons installed in your browser and delete any unknown or undesirable you find. A browser reset could be necessary.

    Autoruns is a tool you also like to use to quickly check all automatic launching programs.

    Most of the time these are pretty much inoffensive and wont break your system, The Goal is to scare and annoy you enough to make you contact "their" technical support, then scam you and steal money from your accounts.

    This couldn't be done if they break your system.

    It's the firs time I see this one, Maybe @Compumind have seen it before.

    Was the link part of an email or you caught it on a web page ? If you still have it, it could help identify exactly what the system's problem is.
      My Computers


  5. NMI
    Posts : 1,095
    Windows 11 Pro, Version 22H2
       #5

    These are web notifications via Edge from a site called Walkets.Click as shown in each screenshot.

    Go to Edge (...), Settings, Cookies and site permissions, Notifications, Allow and block or remove the entry for Walkets.Click (after clicking "..." on that line).
      My Computer


  6. Posts : 696
    Windows 10
    Thread Starter
       #6

    MaloK said:
    Hi,

    Relax your computer has not been hacked, You only inadvertently installed a Fishing push notification or Browser plugin that hijacked itself in your notification system.

    Some of these remains undetected until Defender makes a system scan.

    The real error would be to click on "Delete Virus"... and follow their instructions. You would risk identity theft.

    Check in the currently installed software if any of them lies there, uninstall them...

    Then use Malwarebyte antimalware, to remove residues and unlisted.

    Verify the addons installed in your browser and delete any unknown or undesirable you find. A browser reset could be necessary.

    Autoruns is a tool you also like to use to quickly check all automatic launching programs.

    Most of the time these are pretty much inoffensive and wont break your system, The Goal is to scare and annoy you enough to make you contact "their" technical support, then scam you and steal money from your accounts.

    This couldn't be done if they break your system.

    It's the firs time I see this one, Maybe @Compumind have seen it before.

    Was the link part of an email or you caught it on a web page ? If you still have it, it could help identify exactly what the system's problem is.
    Thank you for your reply!

    Right, I haven't clicked on "delete virus" or anything else on the notification and the only button I click is the small "x" to hide the notification,
    I just completed a full virus scan using the inbuilt Microsoft Defender antivirus and it says there are 0 threats.

    I really need to install some apps today but now I'm worried that when I install these apps they'll be infected by this malware

    I've got zero addons installed in Microsoft Edge and Edge is fully updated.

    What worries me is that these malware notifications keep appearing even though Microsoft Edge is closed at the moment as I'm using a different browser???

    Also, I've never tried malwarebytes before. Is it a safe app?
      My Computer


  7. NMI
    Posts : 1,095
    Windows 11 Pro, Version 22H2
       #7

    NiceAndShy said:
    I really need to install some apps today but now I'm worried that when I install these apps they'll be infected by this malware
    ...
    What worries me is that these malware notifications keep appearing even though Microsoft Edge is closed at the moment as I'm using a different browser???
    It's not malware. Edge continues to run in the background. Stop the notifications with the six clicks shown in post #5.
      My Computer


  8. Posts : 696
    Windows 10
    Thread Starter
       #8

    NMI said:
    These are web notifications via Edge from a site called Walkets.Click as shown in each screenshot.

    Go to Edge (...), Settings, Cookies and site permissions, Notifications, Allow and block or remove the entry for Walkets.Click (after clicking "..." on that line).
    Yes I believe you are correct that Walkets.Click is the website, but I've got no idea how I clicked on it. I may have received an email and clicked on the link...

    By following your instructions in Edge, will this malware be 100% removed? How can I check the malware is 100% removed?

    How can I be sure that this malware is 100% removed? Am I safe to install new apps I want to install today?
      My Computer


  9. Posts : 2,800
    Windows 7 Pro
       #9

    Yep, Time to try it

    Malwarebyte is a highly ranked Antimalware, That never broke a system for me...

    If no Malware is reported, Then it is a push notification that is authorized in your browser.
      My Computers


  10. NMI
    Posts : 1,095
    Windows 11 Pro, Version 22H2
       #10

    NiceAndShy said:
    By following your instructions in Edge, will this malware be 100% removed? How can I check the malware is 100% removed?
    It's not malware. Just turn off the notifications (which you had previously allowed).
      My Computer


 

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