need help re anti-virus protection

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  1. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #21

    Please provide a link. Have you tried a different browser? Try disabling the browser guard too.
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  2. Posts : 16,932
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #22

    noguru11 said:
    The updating processes in Defender are extremely complicated. Is there an easy way to get the version, the drivers, and whatever else, to be where they belong?
    Defender updates itself a few times every day.
    - You do not need to do anything.
    - If you want to, you can update it deliberately:-
    click on the Defender icon in the Taskbar's Notification area,
    click on Virus & threat protection,
    under the sub-heading Virus & threat protection updates, click on Check for updates.
    This will update both virus definitions & the Defender application itself.

    You can also check current versions:-
    click on the Defender icon in the Taskbar's Notification area,
    in the bottom-left corner, click on Settings,
    in the centre of the window, click on About.
    need help re anti-virus protection-wd-versions.jpg
    Antimalware client & Engine versions are for the Defender application itself and this changes infrequently [not even monthly, most of the time]
    Antivirus version is the version of virus definitions and this changes more than daily



    All the best,
    Denis
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  3. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #23

    https://www.microsoft.com/en-us/wdsi/defenderupdates you may find this useful to check you have the latest signature file
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  4. Posts : 21
    Windows 10
    Thread Starter
       #24

    https://wpuniverse.com

    Chrome doesn't work, either.
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  5. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #25

    noguru11 said:
    https://wpuniverse.com

    Chrome doesn't work, either.
    The website appears to be down. Try another device like your phone to confirm it's not the PC.
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  6. Posts : 18,432
    Windows 11 Pro
       #26

    noguru11 said:
    For the past few years, I've had Norton in addition to primary Malwarebytes.

    My original Norton was the $39. antivirus plus. Gradually, Norton adds "services" that I don't want and didn't ask for, like "dark web" monitoring. My new bill is $104 for 2 devices.

    After trying for an hour to make contact with Norton by Chat or Phone, I gave up and terminated Norton. I don't know what protection I need and can install to supplement Malwarebytes Premium.

    Can you make a suggestion? I suffered a severe Trojan crash a few years ago; need to avoid that happening again.
    Windows Defender.
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  7. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #27

    noguru11 said:
    I can access it now just fine from Firefox so try again.
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  8. Posts : 1,746
    Windows 10 Pro x64 22H2
       #28

    Windows defender is premium anti virus, that it's free means nothing special, ex. this doesn't make it worse.
    To configure it and adjust details like in other comercial AV's you need to it trough GPO.

    In addition following 3 sites are must have for virus detection:
    https://www.microsoft.com/en-us/wdsi/filesubmission
    Free Automated Malware Analysis Service - powered by Falcon Sandbox
    VirusTotal

    I addition to AV, you should pay attention to firewall and safe computing.

    EDIT:
    I'm sorry but didn't see these links were already suggested before in thread.
    Last edited by zebal; 24 Jan 2022 at 16:59.
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  9. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #29

    zebal said:
    ........and safe computing.
    How to explain this? .....
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  10. Posts : 1,746
    Windows 10 Pro x64 22H2
       #30

    steve108 said:
    How to explain this? .....
    It's surely not easy to explain, but that was just a hint for the OP to google out for more

    Something along stuff on these links:
    Safe Computing | Information Technology
    Safe Computing | Information Security Office
    Safe Computing Practices to Avoid Computer Viruses | Citizens One
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