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#1
How to unlock system
Lenovo Yoga 920-13IKB was given to me. Not sure what version of 10. Laptop is from 2018. Bitlocker error and of course user does not have key. Bitlocker says it locked the drive because secure boot was turned off. I went to turn it back on and there is a password on the system that no one knows.
Laptop was running perfectly. How the secure boot was turned off if the system is locked is a puzzle. Is the laptop bricked? I was going to copy files for her and then try to reload, but I have to almost completely take it apart to get to the SSD. Not sure I have the right case to do the copying and do not want to risk breaking the frail looking connectors.
Is there a way to get past the system lock so I can turn secure boot back on and hope that cures the bitlocker issue so she does not lose her pictures and such?