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Is Windows Update up to date? Maybe your wifes computer Windows Update is not up to date that's why Malwarebytes found detections on your wifes computer
Is Windows Update up to date? Maybe your wifes computer Windows Update is not up to date that's why Malwarebytes found detections on your wifes computer
Many thanks for the replies, esp Christophe, very detailed an really good advice. Lots to work through. I first thought to turn on Enhanced Protection option in Chrome (which was Off). Before getting a change to begin about 20 popups one right after the other came up. You haven't time to read them and can't do anything until they stop. I'll attach a picture showing the last one and subsequent Malwarebytes report.
Are the popups the virus, or are genuine warnings? I looked at task manager but there was nothing foreign showing.
I'll next try adding the Chrome addon to block sites, so far two have been seen in the popup warnings, scallactic.com and 2ntrfi.waystriling.com.
I would turn off notifications but the instructions:
How to turn off web notifications in Google Chrome
Open Chrome.
Select 'Settings'
Navigate to 'Privacy'
Scroll to 'Notifications'
Select which websites you want notifications from.
but there's no 'Notifications' to scroll to. (I've since found something in Windows Notifications setting and unchecked 'From Chrome")
I assume Windows updates itself. Setting says it's version 21H1 OS 19043.1348
The advice to not click the popup is thwarted as the last one doesn't go away, even if you close every program. Later I found something in the Tray area allowed me to close and remove all 25.
The attached pic shows 5 Virus's found, more popups appeared after I took the picture and they ended up showing 3 found. Is this just a scam or trick? If they exist wouldn't Malwarebytes find them?
You're most welcome
No, not genuine. They are spoofs. Do not click on them. Add that second domain to your blocked sites. Go to Chrome Settings>>Privacy and Security>>Pop-ups and redirects>>Customised behaviours>>Not allowed to use pop-ups or redirects and add both scallactic.com and 2ntrfi.waystriling.com
Excellent.
Only if your Windows Update settings options are configured for that mode. Check in settings to be sure. The version you quote is the latest, so good.
Please post a screenshot of the icon that you clicked. Hover mouse over it to get the name and print that here. When you get that name, check in Windows settings>>Apps to see if it is there. If it is, uninstall it unless it is one of your recognised security apps.
Assume it's a scam. MalwareBytes (nor any other malware identifier and removal tool) is 100% successful. It certainly looks like a scam to me. It seems to be a simple pop-up and redirect on steroids so MalwareBytes might not see it as a threat.
Christophe, pop-up and redirect on steroids - I like it!
So it may not be a Virus but a flood of popups to annoy. They really succeeded.
I've added the 2 sites to the Not allowed to use pop-up list. (There was nothing there before).
While doing that I found Windows Security - App and Browser control was turned Off. This wasn't done on purpose... and is now on. Maybe this was the initial cause?
I haven't clicked any popups today.. only yesterday and whatever that was is lost. So sorry, can't do a screenshot or get the name. If any appear from now on I'll get whatever details it lets me.
I've a much better feeling about this now, and some computer usage this afternoon should show any change. I really didn't want to reinstall Windows, for fear of losing stuff.
And come to think of it, I don't know where the install files might be (there's no actual disk except Win7 which it upgraded from ages ago)
My thanks to you and the others. I'm still reviewing your first message and working out any next steps. Cheers :)
He he Well, not to annoy but to get you to click on their links and redirect. It looks plausible on first impressions as it seems like a legitimate security notification visually. Desperate or what! Cunning scallywags. Lol
Good. Let's see if that stops it. Please post back later if it does. There's always hope!
Just hover your mouse over the icon to get the name, but be sure not to click.
We'll get there eventually. Hang in there and never give up.
Windows will download these during the routine or automatically use the ones already on your disc when you upgraded. You won't need to do anything except start the reinstall.
You're very welcome. This is a great community. Always someone to help fix anything. Cheers buddy.
Christophe.
This is Chrome's notifications at work. Go to Chrome's notification settings, and I bet you'll find "Allow" for the sites you see in the popup. There's nothing on the computer. They are all coming from the website itself. The bottom one for SW is from their site I have allowed. Find the website(s) there, and block it/them.
Thanks Fabler2, that sound a great idea and I'll definitely look into it. Still Working though Christophe and Bobby's suggestions (Thank you)
A quick report on today usage is very positive. None of the offending popups, only one different sort that looked like it may be from an anti virus programme. I didn't actually see it... and it was gone immediately. The only puzzling bit is no internet activity was going on at the time. Just file copying.
But things looking so much better... will advise more in a day or so.