Is this a genuine email or a scam?


  1. Posts : 495
    Windows 10 Home 64bit 22H2 OS 19045.3324
       #1

    Is this a genuine email or a scam?


    I received an email today from Microsoft 365 <Microsoft365@email.microsoft365.com> asking me to sign in to maintain access to the free version of Teams and its benefits.

    Is this a genuine email or a scam?-2021-09-19_22-41-33.jpg

    Genuine or scam?
      My Computers


  2. Posts : 1,524
    Win10 Pro
       #2

    Well I’m not positive but it sounds fishy to me. Don’t click the link in the email. You can sign in to your MS account on the website and look for any notifications about this feature.
      My Computers


  3. Posts : 495
    Windows 10 Home 64bit 22H2 OS 19045.3324
    Thread Starter
       #3

    Looks fishy to me too. Just looked in my account and Team account and I do not have any notifications. So I'll rake this email as a scam and I will ignore it and delete it.

    Thank you @SoFine409

    - - - Updated - - -

    If anyone knows how to check the email header for any clues here is the header;

    Code:
    Received: from AM7PR09MB3863.eurprd09.prod.outlook.com (2603:10a6:20b:117::22)
     by DB8PR09MB3580.eurprd09.prod.outlook.com with HTTPS; Sun, 19 Sep 2021
     19:02:08 +0000
    Received: from AS8PR04CA0163.eurprd04.prod.outlook.com (2603:10a6:20b:331::18)
     by AM7PR09MB3863.eurprd09.prod.outlook.com (2603:10a6:20b:117::22) with
     Microsoft SMTP Server (version=TLS1_2,
     cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.4523.16; Sun, 19 Sep
     2021 19:02:07 +0000
    Received: from VI1EUR05FT044.eop-eur05.prod.protection.outlook.com
     (2603:10a6:20b:331:cafe::6c) by AS8PR04CA0163.outlook.office365.com
     (2603:10a6:20b:331::18) with Microsoft SMTP Server (version=TLS1_2,
     cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.4523.16 via Frontend
     Transport; Sun, 19 Sep 2021 19:02:07 +0000
    Authentication-Results: spf=pass (sender IP is 68.232.192.175)
     smtp.mailfrom=bounce.email.microsoft365.com; hotmail.co.uk; dkim=pass
     (signature was verified) header.d=email.microsoft365.com;hotmail.co.uk;
     dmarc=pass action=none header.from=email.microsoft365.com;compauth=pass
     reason=100
    Received-SPF: Pass (protection.outlook.com: domain of
     bounce.email.microsoft365.com designates 68.232.192.175 as permitted sender)
     receiver=protection.outlook.com; client-ip=68.232.192.175;
     helo=mta.email.office.com;
    Received: from mta.email.office.com (68.232.192.175) by
     VI1EUR05FT044.mail.protection.outlook.com (10.233.243.7) with Microsoft SMTP
     Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
     15.20.4523.14 via Frontend Transport; Sun, 19 Sep 2021 19:02:06 +0000
    X-IncomingTopHeaderMarker:
     OriginalChecksum:79BC7CA8E5DAB535A0346AFA446450A6127E8A80245B7172DDB24AE95A6A38D7;UpperCasedChecksum:E3A98AE2BDBB400BCAB516B48C50522DDB931545120AECA0A5906C8F3C851921;SizeAsReceived:1556;Count:16
    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; s=200608; d=email.microsoft365.com;
     h=From:To:Subject:Date:List-Help:MIME-Version:Reply-To:List-ID:
     X-CSA-Complaints:Message-ID:Content-Type;
     i=Microsoft365@email.microsoft365.com;
     bh=fQHFieOK/wdHy2JqSuJBXylZ5y1ZorbU9MG0rcDNW3E=;
     b=JNl9VEkZgBX4Evne1SJIBBQpeCb6oqt1hrC0K0cfIkoGuPvoIom0wY7w4sz0JOV43svgpZul4QGT
       qB24J3fh2AJBWOjM1EzAfaLsM/Wmvc71+vWAqXzjBi1YJPKaa6d4mqHYhO+cygDYegkpIhryiX1Q
       qqOQRs8s0pU0s8Qa5ng=
    Received: by mta.email.office.com id h8u4is2fmd4v for <xxxxx@hotmail.co.uk>; Sun, 19 Sep 2021 19:02:05 +0000 (envelope-from <bounce-810_HTML-707060159-1415094-1070564-2002@bounce.email.microsoft365.com>)
    From: "Microsoft 365" <Microsoft365@email.microsoft365.com>
    To: <xxxxx@hotmail.co.uk>
    Subject: Sign in to keep using the free version of Teams
    Date: Sun, 19 Sep 2021 13:02:04 -0600
    List-Help: <https://click.email.office.com/subscription_center.aspx?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJtaWQiOiIxMDcwNTY0IiwicyI6IjcwNzA2MDE1OSIsImxpZCI6IjgxMCIsImoiOiIxNDE1MDk0IiwiamIiOiIyMDAyIiwiZCI6IjQwMTE4In0.6rQeWF5Zo2PipJh8kUiRRNfUfXXRmIBTrTDuSoYpcI0>
    x-CSA-Compliance-Source: SFMC
    MIME-Version: 1.0
    Reply-To: "Microsoft 365 Reply" <reply-fe9715747461047471-810_HTML-707060159-1070564-2002@email.office.com>
    List-ID: <1070237.xt.local>
    X-CSA-Complaints: csa-complaints@eco.de
    X-SFMC-Stack: 4
    x-job: 1070564_1415094
    Message-ID: <b13c9808-964d-4c5c-9999-2258c371c432@las1s04mta955.xt.local>
    Content-Type: multipart/alternative;
                    boundary="RjNev2vVr9FS=_?:"
    X-IncomingHeaderCount: 16
    Return-Path:
     bounce-810_HTML-707060159-1415094-10...crosoft365.com
    X-MS-Exchange-Organization-ExpirationStartTime: 19 Sep 2021 19:02:07.0542
     (UTC)
    X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit
    X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000
    X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit
    X-MS-Exchange-Organization-Network-Message-Id:
     438d91b2-9a32-460d-e9b1-08d97b9ff9cb
    X-EOPAttributedMessage: 0
    X-EOPTenantAttributedMessage: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa:0
    X-MS-Exchange-Organization-MessageDirectionality: Incoming
    X-MS-PublicTrafficType: Email
    X-MS-Exchange-Organization-AuthSource:
     VI1EUR05FT044.eop-eur05.prod.protection.outlook.com
    X-MS-Exchange-Organization-AuthAs: Anonymous
    X-MS-UserLastLogonTime: 9/19/2021 5:03:01 PM
    X-MS-Office365-Filtering-Correlation-Id: 438d91b2-9a32-460d-e9b1-08d97b9ff9cb
    X-MS-TrafficTypeDiagnostic: AM7PR09MB3863:
    X-MS-Exchange-EOPDirect: true
    X-Sender-IP: 68.232.192.175
    X-SID-PRA: MICROSOFT365@EMAIL.MICROSOFT365.COM
    X-SID-Result: PASS
    X-MS-Exchange-Organization-PCL: 2
    X-MS-Exchange-AtpMessageProperties: SA|SL
    X-MS-Exchange-Organization-SCL: 0
    X-Microsoft-Antispam: BCL:3;
    X-MS-Exchange-CrossTenant-OriginalArrivalTime: 19 Sep 2021 19:02:06.5215
     (UTC)
    X-MS-Exchange-CrossTenant-Network-Message-Id: 438d91b2-9a32-460d-e9b1-08d97b9ff9cb
    X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa
    X-MS-Exchange-CrossTenant-AuthSource:
     VI1EUR05FT044.eop-eur05.prod.protection.outlook.com
    X-MS-Exchange-CrossTenant-AuthAs: Anonymous
    X-MS-Exchange-CrossTenant-FromEntityHeader: Internet
    X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg:
     00000000-0000-0000-0000-000000000000
    X-MS-Exchange-Transport-CrossTenantHeadersStamped: AM7PR09MB3863
    X-MS-Exchange-Transport-EndToEndLatency: 00:00:01.8106785
    X-MS-Exchange-Processed-By-BccFoldering: 15.20.4523.018
    X-Message-Info:
    5vMbyqxGkdfaxZpZmArUlc+/ANVOLIAK50pdyRkwMLroAqs70SCPItMNrXuzI/qRRY1Q4xyZs3Qx+zaOP8DWUX/oijCPYMr5U1YHQKwlFA+XhsbDK3ndErdsTKA8u04AXFZ8Lm2LbruWYEFeEFCbXtyj58PKL9dBTgSAuM21z7rfd8fpK4nbJ5JR5PwrD5RSd0VXyl9+X32vxbdrMgsMAw==
    X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0xO0Q9MTtHRD0xO1NDTD0tMQ==
    X-Microsoft-Antispam-Mailbox-Delivery:
    abwl:0;wl:0;pcwl:0;kl:0;iwl:0;ijl:0;dwl:0;dkl:0;rwl:0;ucf:0;jmr:0;ex:0;auth:1;dest:I;ENG:(5062000284)(90000117)(90012020)(91020020)(91040095)(5061607266)(5061608174)(9050020)(9100336)(4900116)(98391011)(4910003)(9560001)(4920091)(6250099)(4950132)(4990091);
    X-Microsoft-Antispam-Message-Info:
                    =?us-ascii?Q?cjxTHChrWG0LofGdfYNo7lja4V8+ud8nwv2wgdfRHFHVbh5Xp6GvHqY306Yo?=
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    X-MS-Exchange-Safelinks-Url-KeyVer: 1
    Last edited by Brink; 19 Sep 2021 at 18:57. Reason: code box
      My Computers


  4. Posts : 31,644
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #4

    scopio said:
    Looks fishy to me too. Just looked in my account and Team account and I do not have any notifications. So I'll rake this email as a scam and I will ignore it and delete it....
    - - - Updated - - -

    If anyone knows how to check the email header for any clues here is the header...

    ....
    From: "Microsoft 365" <Microsoft365@email.microsoft365.com>
    ....
    A Whois lookup confirms that the microsoft365.com domain is registered to Microsoft.

    DNS resolution of microsoft365.com points to 13.90.213.204 with a location in Washington, Virginia US. Hosting or network services services are provided on Microsoft Corporation networks via Microsoft Azure.Domain name registration belongs to Microsoft Corporation, registered through Markmonitor, Inc.. The server responds with an SSL certificate issud by Microsoft Corporation under the common name akaoffice.trafficmanager.net.
    microsoft365.com Ownership Information and DNS Records

    As such, the email would seem genuine. And as you have just signed in to Teams to check, you have already fulfilled the requirement to sign to keep your account active anyway.

    It is normal practice for 'free' accounts such as Yahoo mail or Hotmail to be closed after a period of inactivity. Even your Microsoft Account will be deleted after two years of inactivity.

    Microsoft said:
    ...you must sign in to your Microsoft account at least once in a two-year period to keep your account active. If you don’t sign in during this time, Microsoft will consider your account to be inactive....
    https://support.microsoft.com/en-us/...2-df852b63699f
      My Computers


 

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