McAfee popups


  1. Posts : 302
    W10 Home x64
       #1

    McAfee popups


    all of a sudden started getting these. says I have viruses, says turn mcafee on, says its about to run out. Constantly in bottom right of my laptop. Using msoft edge. wndows defender is all checked off as good, and I ran malwarebytes. I dont know much about computers, not anywhere near what is called a "techie", etc. sometimes a new one comes up about every 15 seconds....with the previous one still there blocking anything underneath it. I found mcafee listed in control panel, so I clicked to "uninstall" it, made no difference. I dont now how it even got there, I've never had it.
    Also, a 'windows support' popup comes up in the same spot, says antivirus is not responding.

    windows version number 2004 os build 19041.985
      My Computer

  2. dalchina's Avatar
    Posts : 31,168
    Win 10 Pro (1903)
       #2

    Hi, if you get an indication that your AV has detected a virus, you should take that seriously. Don't simply uninstall the AV or disable it.

    You say
    wndows defender is all checked off as good
    - do you mean it's disabled? (Many functions will be if you have a 3rd party AV installed).

    I found mcafee listed in control panel, so I clicked to "uninstall" it, made no difference.
    - did nothing happen at all, or did it start to uninstall, or what?

    Are you even sure you have McAfee AV installed- or do you have one of their other products - see those listed here:
    • McAfee Total Protection
    • McAfee Internet Security Suite
    • McAfee PC Protection Plus
    • McAfee VirusScan Plus
    • McAfee Wireless Protection
    • McAfee AntiSpyware
    • McAfee Data Backup
    • McAfee Personal Firewall
    • McAfee Privacy Service
    • McAfee QuickClean
    • McAfee SecurityCenter
    • McAfee SiteAdvisor
    • McAfee Anti-Spam
    • McAfee SpamKiller
    • McAfee VirusScan
    • McAfee Wireless Protection
    McAfee Removal Tool - McAfee Uninstaller

    If McAfee is damaged in some manner you could try to uninstall it. Here are two ways:
    McAfee Consumer Support- Official Site

    Methods 1 & 2.
    Method 2 uses a separate tool you download. Most AV's have such a tool.

    If you do that you should find Defender is fully enabled again, and you should ensure it's up to data and run a full scan.
      My Computers

  3. Porthos's Avatar
    Posts : 888
    Win 10
       #3

    It sounds like an issue with the push notifications feature in Chromium based browsers (which includes MS Edge). Please see if the instructions in this Malwarebytes Labs article help or not.
      My Computers


  4. Posts : 302
    W10 Home x64
    Thread Starter
       #4

    yikes


    a lot of info for me. never installed mcafee. now im getting norton virus stuff, something about money being taken, being hacked, lots of different stuff.... the mcafee that was somehow in cont panel did uninstall, not listed now, and Ive never seen all that other mcafee stuff. all the w-defender items are checked and say no action is needed, same w/mbytes. never had another one besides mwarebytes.

    porthos - I set msoft edge notif from on to off,,,the popup that was there disappeared at same time,,,,will have to see if it fouls up something else...this seemed liked simplesst thing for a novice like me to try, but I dont understand why things were okay all along so far when it was 'on'.
      My Computer

  5. dalchina's Avatar
    Posts : 31,168
    Win 10 Pro (1903)
       #5

    Suggest you create a bootable AV disk and run that. Independent of your O/S.
    Could be something nasty is around. There's nothing identifiable and specific from what you're reporting.

    E.g. Kaspersky:
    12 Best Free Bootable Antivirus Tools (USB & CD) | Comparitech

    You boot your PC from this, and then run a scan or your internal disk(s).
      My Computers

  6. Porthos's Avatar
    Posts : 888
    Win 10
       #6

    [QUOTE=ImLost;2239862

    porthos - I set msoft edge notif from on to off,,,the popup that was there disappeared at same time,,,,will have to see if it fouls up something else...this seemed liked simplesst thing for a novice like me to try, but I dont understand why things were okay all along so far when it was 'on'.[/QUOTE]

    Many sites abuse notifications to spam fake warnings.
      My Computers


  7. Posts : 302
    W10 Home x64
    Thread Starter
       #7

    good so far


    so far so good (how come I need a title to reply to this...Im not clicking in the right spot?)

    as far as all that fancy 'bootable disk' stuff goes, Im sure Id get confused and foul things up, not understand things, and maybe end up making things worse (unless its really, really simple to do?) I'll have to see if I can get someone to look at this and do some magic on my laptop. but thanks alot for getting rid of those ("so far?"), it was 3 or 4 tiimes a minute, along with the noise 'diiing'.
      My Computer

  8. Jacee's Avatar
    Posts : 1,605
    Win 10 home 20H2 19042.928
       #8

    I believe your computer came with McAfee free trial...did you enable it? https://www.bestbuy.com/site/lenovo-...1786(Microsoft Office 365 (30 days trial) and McAfee LiveSafe (30 days trial)..... This will tell you how to uninstall McAfee 'LiveSafe" antivirus:
    How to: Uninstall McAfee Livesafe - Appuals.com


      My Computers


  9. Posts : 302
    W10 Home x64
    Thread Starter
       #9

    jacee - dont recall, maybe thats why it was listed in control panel? I uninstalled it from there, it is not listed anymore, I never enabled it. Just have the windows defender, and malwarebytes. but, the problem has not come back after 'porthos' said to try the msoft edge notif on/off.
      My Computer


 

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