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#1
TPM missing in BIOS after tech reinstalled same motherboard
I have a Dell Inspiron 7373, I use Bitlocker with password
I have the latest BIOS 1.17.0 Aug 2020
Support is going to replace motherboard but the new motherboard did not work so he reinstalled the old one until he receives the new one and schedules another visit - since the reinstall restarts have been requiring the full Bitlocker recovery key, I tried to change the password but it wont let me, TPM is missing
I currently suspended bitlocker, should I just wait for the new motherboard before I troubleshoot this or is their a simple solution?
Note: when I try to resume bitlocker, it says TPM Module is missing
I do not see TPM in security or system in Device Mgr