Windows 10: My Edge browser is stuck on a page telling me that I have a virus Solved

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  1.    16 Aug 2015 #11

    It's well known Ransomware, I've seen this before in my PC magazine - the best way to clear it is disconnect from thei tenet and run. AV scan.
      My ComputerSystem Spec

  2.    16 Aug 2015 #12

    What's the link please for further investigation? Very good title.
      My ComputerSystem Spec

  3.    16 Aug 2015 #13

    I've seen those web pages, if you don't actually click yes etc, you can Ctrl Alt Del and use task manager to kill IE or Edge. Click the wrong button/box on that page though and you can get infected.
      My ComputerSystem Spec

  4.    16 Aug 2015 #14

    MikeMecanic said: View Post
    What's the link please for further investigation? Very good title.
    One link is here : Tech Support Scams - Help & Resource Page | Malwarebytes Unpacked but there's many more...
      My ComputerSystem Spec

  5.    16 Aug 2015 #15

    MikeMecanic said: View Post
    What's the link please for further investigation? Very good title.
    @MJD: For testing purposes, what is the link where we get infected?

    Feel free to send me the URL in private.
      My ComputerSystem Spec

  6.    17 Aug 2015 #16

    Hi there

    Some of these infections CANNOT be fixed by merely running MALWAREBYTES or any other AV software - it will detect some malware BUT NOT ALL these days. If it shows CLEAN - you STILL won't be able to trust it if you have had one of these SCAM popup messages - the infection is STILL THERE and is undetectable by normal consumer grade AV software - Paid versions or otherwise.

    Please read my post

    Even Malwarebytes couldn't handle this problem - Windows 10 Forums

    You probably will find the only way to correct / remove this particular nasty is to REFORMAT ALL (not just the OS HDD) the HDD's the computer is attached to and re-install CLEAN your OS.

    Very irritating but these sorts of Viruses are much more sophisticated than the average level of protection provided in most - especially FREE AV software.

    AV software needs to come up with a whole NEW way of dealing with these really deeply embedded type of Viruses.

    DO NOT EVER THOUGH PAY RANSOMWARE. !!!! DO NOT RING NUMBER IF PHONE NR COMES UP OR SEND EMAIL IF EMAIL LINK PROVIDED.


    Cheers
    jimbo
      My ComputerSystem Spec

  7.    17 Aug 2015 #17

    @MikeMecanic I don't remember, and I don't know where the link is in my history for that bad page...I tried looking but couldn't find it. Not really looking to re-discover it lol tbh with you.
      My ComputerSystem Spec

  8.    06 Sep 2015 #18

    I got stuck on the following site. Ud6s3i.readthis-message-alert-browserlock1947.com
      My ComputerSystem Spec

  9.    27 Oct 2015 #19

    mjd said: View Post
    so i was browsing a website, and i went to click on something, and i got this annoying url popup with a page that displays a blue screen, and a voice that tells me i have a virus and to call a telephone number, even though that isn't true. Well.. I figured hm, maybe if i sign out of windows and then sign back in that'll fix it, but nope it didn't. I wish there were more options when you right click on the edge browser to launch it.

    Attachment 31342

    the only way to close it is to end task in task manager.
    i found restarting your laptop and closing all the tabs on edge before it has a chance to load is an easy way to get rid of it, or switch to firefox
      My ComputerSystem Spec


  10. Posts : 295
    Win 10 Home Build 1703 64bit
       27 Oct 2015 #20

    I had the same issue (did not copy url). It completely locked Edge and would not clear after restart. When you clicked Edge after restart, ransomware page would appear.

    Ran Malwarebytes, Defender, and AdW Cleaner none of which identified any issue. Edge was locked so could not clear temp files.

    Ran CCleaner, though it took some time, and resolved the issue. Did System Restore after running CC Cleaner. Scans since were negative.
      My ComputerSystem Spec


 
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