1. Joined : Aug 2015
    Posts : 2
    windows 10
       14 Aug 2015 #1

    activating windows defender without uninstalling norton

    Hi, I've had an issue with Norton Security Suite supplied by Comcast ever since upgrading to Windows 10. It's a perpetual popup of the Norton Download Manager whether Norton is installed or not. End up going back to Norton support and though their techs have taken control of the computer 5 times and assure me the problem is solved, it isn't. Have been given 4 different case numbers for the same problem. I'd like to get rid of Norton once and for all and use Windows Defender and Firewall, but seem to be caught in a catch 22?
      My System SpecsSystem Spec

  2. Joined : Oct 2014
    Posts : 192
    Win 10 Home Build 1607 64bit
       14 Aug 2015 #2


    Use the Norton Removal Tool. Also, check your registry and delete Norton/Symantec keys and open This PC to delete any folders. I would also recommend a System Restore to a point before you installed Norton.
      My System SpecsSystem Spec

  3. Joined : Aug 2015
    Posts : 2
    windows 10
       14 Aug 2015 #3

    Thanks for your detailed and diverse suggestions. I'll check them out and let you know how things work out.
      My System SpecsSystem Spec


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