New
#1
friend scammed
W10 ver 1909
My friend knows very little about computers He fell for the Microsoft scam where he had to call their “support line.” They took control of his computer. He realized just in time that there was a problem and managed to hang up and shut down. But, when I had him check things, we found Go To Assist Customer from Logmein on his computer. When we tried to UNINSTALL it said there were other users on. We continued anyway but it asked for a password. How do we eliminate the program?
Mel