All scans of mapped drive fail (full, quick, custom)

Hi! I'm having a problem with the Custom Scan operation in Windows Defender. I use this frequently on my local machine, but when I try to scan my NAS (mapped as "H") it fails taking anywhere from several seconds to 13-minutes but always showing 0 files scanned. The topology is all gigabit ethernet: Desktop > LAN > switch > LAN > NAS. My computer is part of a small workgroup, DHCP is handled by LAN-wired router, and the NAS is a Drobo. I'm running Windows 10 Pro x64 v1909 build 18363.778

I have tried the following:

• Tut 70530 Local Group Policy Editor | Include Mapped Drive on Full Scan -- no joy
• Tut 70530 Registry hack | Include Mapped Drive on Full Scan -- no joy
• Tut 152869 Registry hack | Scan Network Files -- no joy

It seems no matter what I do I can't get WD-AV to scan my mapped NAS or any part thereof. I did just see that the latest definitions broke WD, so maybe that's it. Both registry hacks above are still in place, I put the policy setting back to default.

Any suggestions?

Thanks,
7

Just a suggestion since I have seen a similar problem with other Windows software. Have you tried to give WD the network address ? ie: \\network\share ?

7Natives said:

I hadn't, but I just did. SUCCESS!

Thank you, storageman!

Great - Mark the thread solved.