New
#1
Device Encryption for Dell windows 10
Device Encryption for Dell windows 10
I tried to update my BIOS as suggested by Dell but it kept failing. Here is their reply:
We received a support assist request reporting that your computer is unable to update the latest version of System Bios.
We regret for the inconvenience caused to you.
We request you to perform the below steps
Click the bottom-left Start button to open the Start Menu, type control panel in the search box and select Control Panel in the results
Click on Programs & features, look for below applications, right click on each application and uninstall it
Dell update - support assist update plug in
Dell update
Once you uninstall the above applications restart the computer post which install the Bios by click on the below link manually
https://www.dell.com/support/home/us...n-3471-desktop
I followed this and it instructed me to turn off encryption before running the update, so I did.
I did to remember how to get back to the screen where I turned it off.
I chatted with Dell and the rep said it was better to leave it off.
It was on before and it seems desirable to have on, what should I do?
I do not know my recovery key. How do I find it?
Thank you.
Quote
