Plugged in but battery does not charge

Win Pro operating system version 1909 build 18363.476

How can it be that I have 3 PCs all running Win 10 Pro 64-bit that run well except the batteries will not recharge. When I take the notebooks to another location and plug them in the icon on the taskbar says Plugged in Charging. I bring them home plug in the PCs and they run until the battery runs out. I am using the same batteries, same cables and the PCs will not recharge when at my house.

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).



7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

dlchina and freebooter asked, " when at home, if you remove the batteries, do the laptops power up when plugged in? " Yesterday they did not.

Yesterday after I brought the notebooks home they were fully charged, I used them on the batteries and when I went to bed I plugged 2 into electrical outlets this morning they were fully charged, The one I am writing on is now 83% charged - it is plugged in an charging, another is fully charged. I just plugged the other one in an it is recharging.

When I brought them to another location and plugged them in the battery icon said" Plugged in Charging" now it says Plugged in but they are charging. I wonder what happened yesterday?

KC

I have used these computers on the same electrical outlets for years it seems strange all three would suddenly require a grounded outlet and then not work on every grounded outlet - I wonder what might happen if I restored an image file backup made before the problem started -