Is this a virus?


  1. Posts : 2
    Windows 10
       #1

    Is this a virus?


    Is this a virus?-problem.png

    The problem is the image in the top left corner of in this case google.maps.
    It occures in many places:

    • the login page of windows 10. But only when entering the password.
    • Chrome is not useable, due to this issue. Firefox has fewer issues.


    Is this a known issue? A virus? A problem with the graphics card?

    I am a software developer and like to think that I know a thing or two about computers, but I am absolutely puzzeled by this.

    If you need more information, I am happy to provide it.
      My Computer


  2. Posts : 4,554
    Windows 11 Pro 64-bit
       #2

    Please download Malwarebytes' AdwCleaner onto your Desktop.

    • Double click on AdwCleaner_xxxx.exe to run the tool.
    • Click on Scan.
    • After done scanning, please hit Logfile. Locate the logfile in the Scan tab, double-click on it, copy the information inside of it, and paste it into your next reply.
    • You can find the logfile at C:\AdwCleaner[Sx].txt as well.
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    Thanks for the help so far.

    This is the content of the log file:

    Code:
    2019-10-13 12:57:18 :  <INFO>      [Application] AdwCleaner  7 . 4 . 1  launched
    2019-10-13 12:57:19 :  <INFO>      [MBInstaller] Checking Iris
    2019-10-13 12:57:19 :  <INFO>      [IRIS] Making request
    2019-10-13 12:57:20 :  <INFO>      [AdwUpgrade] Checking application updates
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Issued by ("DigiCert SHA2 High Assurance Server CA")
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Issued to ("*.malwarebytes.com")
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Locality Name ("Santa Clara")
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Organization ("Malwarebytes Inc")
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Certificate EffectiveDate:  "Mo Okt 2 00:00:00 2017 GMT"
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Certificate ExpirationDate:  "Di Okt 6 12:00:00 2020 GMT"
    2019-10-13 12:57:21 :  <INFO>      [SslCert] ALPN: None
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Cipher:  "ECDHE-RSA-AES256-GCM-SHA384"
    2019-10-13 12:57:21 :  <INFO>      [SslCert] KXE:  "ECDH"
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Protocol:  "TLSv1.2"
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Issued by ("DigiCert SHA2 High Assurance Server CA")
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Issued to ("*.malwarebytes.com")
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Locality Name ("Santa Clara")
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Organization ("Malwarebytes Inc")
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Certificate EffectiveDate:  "Mo Okt 2 00:00:00 2017 GMT"
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Certificate ExpirationDate:  "Di Okt 6 12:00:00 2020 GMT"
    2019-10-13 12:57:21 :  <INFO>      [SslCert] ALPN: None
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Cipher:  "ECDHE-RSA-AES256-GCM-SHA384"
    2019-10-13 12:57:21 :  <INFO>      [SslCert] KXE:  "ECDH"
    2019-10-13 12:57:21 :  <INFO>      [SslCert] Protocol:  "TLSv1.2"
    2019-10-13 12:57:21 :  <INFO>      [Telemetry] Status code:  QVariant(int, 200)
    2019-10-13 12:57:21 :  <WARNING>   [File Downloader] Error downloading ( QNetworkReply::NetworkError(ContentNotFoundError) )
    2019-10-13 12:57:21 :  <INFO>      [IRIS] Failed
    2019-10-13 12:57:23 :  <INFO>      [Button clicked] EULA agreed
    2019-10-13 12:57:27 :  <INFO>      [Button clicked] Scan
    2019-10-13 12:57:27 :  <INFO>      [Scan] Started
    2019-10-13 12:57:27 :  <INFO>      [Database] Downloading database
    2019-10-13 12:57:28 :  <INFO>      [Database] Checking integrity
    2019-10-13 12:57:28 :  <INFO>      [Database] Found  2586  families
    2019-10-13 12:57:28 :  <INFO>      [Database] Database v "2019-10-03.2"
    2019-10-13 12:57:28 :  <INFO>      [Loading paths] Local paths loaded
    2019-10-13 12:57:28 :  <INFO>      [Loading paths] Chrome paths loaded
    2019-10-13 12:57:28 :  <INFO>      [Loading paths] User Keys loaded
    2019-10-13 12:57:28 :  <INFO>      [Module initialized]  "File"
    2019-10-13 12:57:28 :  <INFO>      [Module initialized]  "Folder"
    2019-10-13 12:57:28 :  <INFO>      [Module initialized]  "RegistryKey"
    2019-10-13 12:57:28 :  <INFO>      [Module initialized]  "RegistryValue"
    2019-10-13 12:57:28 :  <INFO>      [Module initialized]  "TaskName"
    2019-10-13 12:57:28 :  <INFO>      [Module initialized]  "Service"
    2019-10-13 12:57:28 :  <INFO>      [Module initialized]  "Winlogon"
    2019-10-13 13:00:09 :  <INFO>      [Module initialized]  "URL"
    2019-10-13 13:00:09 :  <INFO>      [Module initialized]  "RegAppInit"
    2019-10-13 13:00:09 :  <INFO>      [Module initialized]  "RegClasses"
    2019-10-13 13:00:09 :  <INFO>      [Module initialized]  "DNS"
    2019-10-13 13:00:10 :  <INFO>      [Module initialized]  "RegFirewallPolicy"
    2019-10-13 13:00:10 :  <INFO>      [Module initialized]  "RegGuid"
    2019-10-13 13:00:10 :  <INFO>      [Module initialized]  "RegIEElevationPolicy"
    2019-10-13 13:00:10 :  <INFO>      [Module initialized]  "RegOther"
    2019-10-13 13:00:10 :  <INFO>      [Module initialized]  "RegProductID"
    2019-10-13 13:00:10 :  <INFO>      [Module initialized]  "RegSoftware"
    2019-10-13 13:00:10 :  <INFO>      [Module initialized]  "RegStartup"
    2019-10-13 13:00:10 :  <INFO>      [Module initialized]  "WMI"
    2019-10-13 13:00:10 :  <INFO>      [Module initialized]  "ChromiumExt"
    2019-10-13 13:00:10 :  <INFO>      [Module initialized]  "FirefoxExt"
    2019-10-13 13:00:10 :  <INFO>      [Module initialize] Scan Browser
    2019-10-13 13:00:11 :  <INFO>      [Module initialize] Scan Browser FF
    2019-10-13 13:00:11 :  <INFO>      [Module initialize] FF start pages loaded
    2019-10-13 13:00:11 :  <INFO>      [Module initialize] FF search providers loaded
    2019-10-13 13:00:11 :  <INFO>      [Module initialize] FF plugin list loaded
    2019-10-13 13:00:11 :  <INFO>      [Scan] Exclusions loaded
    2019-10-13 13:00:12 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "C:\\Users\\tobia\\AppData\\Roaming\\acestream" [ "Folder" ]
    2019-10-13 13:00:12 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "C:\\Users\\tobia\\AppData\\Roaming\\.acestream" [ "Folder" ]
    2019-10-13 13:00:12 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "C:\\Users\\tobia\\AppData\\LocalLow\\.acestream" [ "Folder" ]
    2019-10-13 13:00:12 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "C:\\_acestream_cache_" [ "Folder" ]
    2019-10-13 13:00:13 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Classes\\.acelive" [ "Registry" ]
    2019-10-13 13:00:13 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Classes\\.acemedia" [ "Registry" ]
    2019-10-13 13:00:13 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Classes\\.tslive" [ "Registry" ]
    2019-10-13 13:00:13 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKLM\\Software\\Classes\\.acestream" [ "Registry" ]
    2019-10-13 13:00:13 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Classes\\.acestream" [ "Registry" ]
    2019-10-13 13:00:13 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKLM\\SYSTEM\\CurrentControlSet\\Services\\SharedAccess\\Parameters\\FirewallPolicy\\FirewallRules|{4DAB6FDD-5573-44BA-A4D6-5E0A1AB0FDE1}" [ "Registry" ]
    2019-10-13 13:00:13 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKLM\\SYSTEM\\CurrentControlSet\\Services\\SharedAccess\\Parameters\\FirewallPolicy\\FirewallRules|{D11B2256-3958-4784-AF3D-D87EE70ECA9D}" [ "Registry" ]
    2019-10-13 13:00:13 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKLM\\SYSTEM\\CurrentControlSet\\Services\\SharedAccess\\Parameters\\FirewallPolicy\\FirewallRules|TCP Query User{C84E09C1-72D5-4DCB-B7EB-9ED174491262}C:\\users\\tobia\\appdata\\roaming\\acestream\\engine\\ace_engine.exe" [ "Registry" ]
    2019-10-13 13:00:13 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKLM\\SYSTEM\\CurrentControlSet\\Services\\SharedAccess\\Parameters\\FirewallPolicy\\FirewallRules|UDP Query User{C4F0B3CD-F194-4EC0-A70E-27F0B03F2C49}C:\\users\\tobia\\appdata\\roaming\\acestream\\engine\\ace_engine.exe" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKLM\\Software\\Wow6432Node\\\\Classes\\CLSID\\{79690976-ED6E-403C-BBBA-F8928B5EDE17}" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Explorer\\FileExts\\.acelive" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Explorer\\FileExts\\.acemedia" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Explorer\\FileExts\\.acestream" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Explorer\\FileExts\\.tslive" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\SOFTWARE\\Classes\\Applications\\ace_player.exe" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\AutoplayHandlers\\Handlers\\ACEStreamPlayCDAudioOnArrival" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\AutoplayHandlers\\Handlers\\ACEStreamPlayDVDAudioOnArrival" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\AutoplayHandlers\\Handlers\\ACEStreamPlayDVDMovieOnArrival" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\AutoplayHandlers\\Handlers\\ACEStreamPlayMusicFilesOnArrival" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\AutoplayHandlers\\Handlers\\ACEStreamPlaySVCDMovieOnArrival" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\AutoplayHandlers\\Handlers\\ACEStreamPlayVCDMovieOnArrival" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\AutoplayHandlers\\Handlers\\ACEStreamPlayVideoFilesOnArrival" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Classes\\AudioCD\\shell\\PlayWithACEStream" [ "Registry" ]
    2019-10-13 13:00:15 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Classes\\DVD\\shell\\PlayWithACEStream" [ "Registry" ]
    2019-10-13 13:00:16 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\AceStream" [ "Registry" ]
    2019-10-13 13:00:16 :  <INFO>      [Scan] Item detected:  "PUP.Optional.Legacy" ,  "HKCU\\Software\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\AceStream" [ "Registry" ]
    2019-10-13 13:00:22 :  <INFO>      [Scan] Item detected:  "PUP.Optional.ASMagicPlayer" ,  "HKCU\\Software\\Classes\\acestream" [ "Registry" ]
    2019-10-13 13:00:24 :  <INFO>      [Scan] Item detected:  "PUP.Optional.AceStream" ,  "HKCU\\Software\\RegisteredApplications|AceStream" [ "Registry" ]
    2019-10-13 13:00:25 :  <INFO>      [Telemetry] Sending to Influx
    2019-10-13 13:00:25 :  <INFO>      [SslCert] Issued by ("Let's Encrypt Authority X3")
    2019-10-13 13:00:25 :  <INFO>      [SslCert] Issued to ("telemetry-02.adwc.mb.fr33tux.org")
    2019-10-13 13:00:25 :  <INFO>      [SslCert] Locality Name ()
    2019-10-13 13:00:25 :  <INFO>      [SslCert] Organization ()
    2019-10-13 13:00:25 :  <INFO>      [SslCert] Certificate EffectiveDate:  "So Aug 18 10:50:38 2019 GMT"
    2019-10-13 13:00:25 :  <INFO>      [SslCert] Certificate ExpirationDate:  "Sa Nov 16 10:50:38 2019 GMT"
    2019-10-13 13:00:25 :  <INFO>      [SslCert] ALPN: Yes
    2019-10-13 13:00:25 :  <INFO>      [SslCert] Cipher:  "ECDHE-RSA-AES256-GCM-SHA384"
    2019-10-13 13:00:25 :  <INFO>      [SslCert] KXE:  "ECDH"
    2019-10-13 13:00:25 :  <INFO>      [SslCert] Protocol:  "TLSv1.2"
    2019-10-13 13:00:25 :  <INFO>      [Telemetry] Status code:  QVariant(int, 204)
    2019-10-13 13:00:25 :  <INFO>      [Telemetry] Sending to DSE
    2019-10-13 13:00:26 :  <INFO>      [SslCert] Issued by ("DigiCert SHA2 High Assurance Server CA")
    2019-10-13 13:00:26 :  <INFO>      [SslCert] Issued to ("*.malwarebytes.com")
    2019-10-13 13:00:26 :  <INFO>      [SslCert] Locality Name ("San Jose")
    2019-10-13 13:00:26 :  <INFO>      [SslCert] Organization ("Malwarebytes Inc.")
    2019-10-13 13:00:26 :  <INFO>      [SslCert] Certificate EffectiveDate:  "Do Feb 22 00:00:00 2018 GMT"
    2019-10-13 13:00:26 :  <INFO>      [SslCert] Certificate ExpirationDate:  "Mi Apr 22 12:00:00 2020 GMT"
    2019-10-13 13:00:26 :  <INFO>      [SslCert] ALPN: Yes
    2019-10-13 13:00:26 :  <INFO>      [SslCert] Cipher:  "ECDHE-RSA-AES256-GCM-SHA384"
    2019-10-13 13:00:26 :  <INFO>      [SslCert] KXE:  "ECDH"
    2019-10-13 13:00:26 :  <INFO>      [SslCert] Protocol:  "TLSv1.2"
    2019-10-13 13:00:26 :  <INFO>      [Telemetry] Status code:  QVariant(int, 201)
    2019-10-13 13:00:26 :  <INFO>      [Scan] Finished
    2019-10-13 13:01:22 :  <INFO>      [Button clicked] Quarantine menu item
    2019-10-13 13:01:22 :  <INFO>      [Button clicked] Log files menu item
    2019-10-13 13:03:42 :  <INFO>      [Button clicked] Settings menu item
    2019-10-13 13:09:48 :  <INFO>      [Button clicked] Dashboard menu item
    2019-10-13 13:09:50 :  <INFO>      [Button clicked] Log files menu item
      My Computer


  4. Posts : 8,700
    Mac OS Catalina
       #4

    There are no viruses that would cause that behavior. Bad GPU Drivers can cause it along with a possible failing GPU Chipset/Card or monitor.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:55.
Find Us




Windows 10 Forums