how to remove OneSafe PC Cleaner..??

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  1. Posts : 3,954
    64-bit Win10 Pro Insider Build 19569
       #1

    how to remove OneSafe PC Cleaner..??


    it appeared after I updated Logitech Intellipoint driver..

    - I don't want it, but it doesn't appear in the list of progs and apps..

    - how do I get rid of it?
      My Computers


  2. Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2
      My Computers


  3. Posts : 3,954
    64-bit Win10 Pro Insider Build 19569
    Thread Starter
       #3

    tried Malwarebytes Premium v3.8.3

    - it didn't detect anything - the darned thing is still there..
    - any other suggestions?
      My Computers


  4. Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    You could try uninstalling what you installed- see if it's gone- then start the reinstall (but don't complete it) and make sure there's no check box for something 'extra'.

    What is the source of your driver package? How did you update it? Did you use a driver updater tool?
    And do you need to update it?
      My Computers


  5. Posts : 2,075
    Windows 10 Pro
       #5

    If it's truly software, I would try Revo-Uninstaller. If it's an actual Virus I would use HitmanPro.
      My Computer


  6. Posts : 3,954
    64-bit Win10 Pro Insider Build 19569
    Thread Starter
       #6

    how to remove OneSafe PC Cleaner..??-crapware.png

    - still there...

    - is it still possible to run an offline scan using Defender?
      My Computers


  7. Posts : 1,773
    Windows 10 Home
       #7

    " is it still possible to run an offline scan using Defender?"

    Open Windows Security and follow these prompts-
    how to remove OneSafe PC Cleaner..??-screenshot_1.jpg how to remove OneSafe PC Cleaner..??-screenshot_2.jpg
      My Computer


  8. Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    There are lots of guides on how to deal with this.

    E.g.
    How to Uninstall Onesafe Pc Cleaner "Virus" (June 2019 Update) - Virus Removal

    Why not use Google and try some things suggested?
    onesafe pc cleaner
    how to remove OneSafe PC Cleaner..??-snap-2019-09-01-05.40.28.png

    This seems to be a non-trivial thing to remove, so tools like Revo - even if you can find a starting point- and only the Pro version supports forced uninstall- may not succeed.

    Do you have a disk image created before this appeared? If so, restore the disk image.
    Perhaps a restore point might help, but this could be designed to circumvent that.
      My Computers


  9. Posts : 3,954
    64-bit Win10 Pro Insider Build 19569
    Thread Starter
       #9

    how to remove OneSafe PC Cleaner..??-crapware2.png

    - sheesh..!!

    - also ran a root-kit

    - no joy..
      My Computers


  10. Posts : 3,954
    64-bit Win10 Pro Insider Build 19569
    Thread Starter
       #10

    how to remove OneSafe PC Cleaner..??-crapware3.png

    - this has become a REAL nuisance..!
      My Computers


 

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