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#1
My Identity has been stolen, please help
As I stated, my identity has been stolen and I am going through the processes of securing it. I fear that the hacker my have remote access to my pc. I downloaded a virus, reinstalled windows only to find out that he got my google info (Passwords and all) I am not a computer genius but I'm not bad for an old guy either, he seems to be one step ahead of me so Idk if I'm being paranoid or what. For example, I created new emails with new passwords, but I never receive a response from Microsoft about my stolen account, a few apps were installed in my Microsoft store that seemed unusual (xbox console companion was one) and there seems to be a lot of activity on my firewall (something I know nothing about) Any help would be appreciated