Avira fail to update for days and days. Same report. How to resolve ?

I have noticed for days and days my Avira it's not updated................ it's obtain ever same report and on log event's this is this errors for about two months.

I have tryed to press on manual update and it's report this errors after about 30/40 seconds:

Code:

Avira Antivirus Pro Updater 
Aggiornamento completo del prodotto

Ora di creazione: giovedì 16 maggio 2019 22:02:51

Sistema operativo:
Windows 10 Home ()  [10.0.17134] 64 bit

Informazioni sul prodotto:
Versione del prodotto: 15.0.44.143
Updater: C:\Program Files (x86)\Avira\Antivirus\update.exe 15.0.44.37
Risorsa aggiornamento: C:\Program Files (x86)\Avira\Antivirus\updaterc.dll 15.0.37.178
Libreria: C:\Program Files (x86)\Avira\Antivirus\update.dll 15.0.43.14
GUI: C:\Program Files (x86)\Avira\Antivirus\updgui.dll 15.0.44.79

Directory temporanea: C:\ProgramData\Avira\Antivirus\TEMP\UPDATE\
Cartella di backup: C:\ProgramData\Avira\Antivirus\BACKUP\
Directory dapos;installazione: C:\Program Files (x86)\Avira\Antivirus\
Cartella Updater: C:\Program Files (x86)\Avira\Antivirus\
Cartella AppData: C:\ProgramData\Avira\Antivirus\

Impostazioni di connessione:
- Tipo di connessione:	Server Web
- Tipo di trasferimento	Connessione esistente
- Impostazioni proxy:	Nessun proxy

22:02:51 [UPD] [INFO]       Get product file from update server using direct connection.
22:02:51 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: -32001. Controlli la connessione Internet o le impostazioni proxy.
22:02:51 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: UpdBr: no update available: unknown error. Error Code: 4294935295. Controlli la connessione Internet o le impostazioni proxy.
22:02:54 [UPD] [INFO]       Get product file from update server using direct connection.
22:02:54 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: -32001. Controlli la connessione Internet o le impostazioni proxy.
22:02:54 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: UpdBr: no update available: unknown error. Error Code: 4294935295. Controlli la connessione Internet o le impostazioni proxy.
22:03:00 [UPD] [INFO]       Get product file from update server using direct connection.
22:03:00 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: -32001. Controlli la connessione Internet o le impostazioni proxy.
22:03:00 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: UpdBr: no update available: unknown error. Error Code: 4294935295. Controlli la connessione Internet o le impostazioni proxy.
22:03:09 [UPD] [INFO]       Get product file from update server using direct connection.
22:03:10 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: -32001. Controlli la connessione Internet o le impostazioni proxy.
22:03:10 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: UpdBr: no update available: unknown error. Error Code: 4294935295. Controlli la connessione Internet o le impostazioni proxy.
22:03:10 [UPD] [INFO]       Get product file from update server using system proxy.
22:03:10 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: -32001. Controlli la connessione Internet o le impostazioni proxy.
22:03:10 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: UpdBr: no update available: unknown error. Error Code: 4294935295. Controlli la connessione Internet o le impostazioni proxy.
22:03:13 [UPD] [INFO]       Get product file from update server using system proxy.
22:03:13 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: -32001. Controlli la connessione Internet o le impostazioni proxy.
22:03:13 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: UpdBr: no update available: unknown error. Error Code: 4294935295. Controlli la connessione Internet o le impostazioni proxy.
22:03:19 [UPD] [INFO]       Get product file from update server using system proxy.
22:03:19 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: -32001. Controlli la connessione Internet o le impostazioni proxy.
22:03:19 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: UpdBr: no update available: unknown error. Error Code: 4294935295. Controlli la connessione Internet o le impostazioni proxy.
22:03:28 [UPD] [INFO]       Get product file from update server using system proxy.
22:03:28 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: -32001. Controlli la connessione Internet o le impostazioni proxy.
22:03:28 [UPD] [ERROR]      Connessione all'update bridge Avira non riuscita: UpdBr: no update available: unknown error. Error Code: 4294935295. Controlli la connessione Internet o le impostazioni proxy.
22:03:28 [UPD] [ERROR]      Impostazioni mancanti dall'updater bridge: nessun elenco dei nomi dei file e nessun server di aggiornamento disponibili.
22:03:28 [UPD] [ERROR]      Nessuna connessione Internet.


Riepilogo:
**********
	0 file scaricati
	0 file installati

	giovedì 16 maggio 2019 22:03:28

Aggiornamento non riuscito! Errore: 4

It's say "No internet connection" but it's not true................. what i need to do to try to resolve this issue ?
Someone has some info about that ??

Thanks in advance...........

Caledon Ken said:

Lets assume this is true. I would think the Avira forum would be the best bet, this is an excellent forum but for a specific product I think I would head there. I would note that aticle you posted in the Avira section it talked about running slow, not about being unable to get updates.

I think is was already mentioned if you bought, the Pro Version, then you should be entitled to some support.

One last thing I would try. See if Avira has a removal tool on their site that provides for a complete removal.

Then re-installed.

Before doing this take any precautions to release license so you can re-install.

Sorry for my late answers.........

In this week i have tryed so many ways.... i have tryed already to uninstall and reinstall after a uninstallation do by RevoUninstaller (and do a complete remove to registry) reboot windows an do a reinstall but apparently this not resolve this issue.

I have already tryed to contacted the support...... i have contacted the support and i have reported some logs...... apparently this my current license it's workings on windows 7 and it's working on other pc but it's not works on my home pc and i don't have idea if it's my internet provider issue or if it's a my windows setup.

Also over internet apparently there are not many users reporting similar issue and i don't thinks avira team can investigate about this my issue....

Yes.... I need to know for example if Avira it's completely supported on windows 10... For example about 5 minutes ago i see on "Security" tabs on windows 10 and here Avira it's reported installed but it's say it's disabled and it's appears to my a notify to enable windows defender.

Very strange because there's a totally different advice....... apparently Avira there's no report errors in his services... all apparently it's works but only the update procedure fail every time..... :)
For now i don't thinks a clean installation of windows it's a good idea.......... but i can confirm internet it's works whitout any apparently issue....... i don't have idea if it's only a avira issue or somethigs like incompatible whit my os setup.....